Job Description:

Front Office Manager - £35,000 | Excellent Benefits

Front Office Manager - 12-month Fixed Term Contract | Chichester | £35,000

Looking for your next leadership opportunity in a unique campus setting? This is an exciting opportunity to join a welcoming and professional environment where you can make a real difference to the student and guest experience.

As a Front Office Manager in this 12 month Fixed Term Contract in Chichester, you'll oversee the day-to-day operation of student welcome and residential services, leading a team and ensuring consistently high standards across daytime and overnight operations.

Why apply? What's in it for you?

• You'll receive a salary £35,000 per annum.
• You'll benefit from a generous contributory pension scheme, with employer contributions matching from 4% to 7.5%.
• You'll have access to an Employee Assistance Programme and Mental Health First Aiders.
• You'll enjoy a cycle to work scheme and retail discounts.
• You'll have opportunities to develop your skills through free and discounted short training courses.
• You'll benefit from free use of campus facilities, including the swimming pool, library and tennis courts.
• You'll have access to subsidised bed and breakfast rates on campus.

Key Responsibilities

As the Front Office Manager, you'll provide visible leadership and ensure the smooth running of residential services.

• Oversee daily operations across student welcome and residential services, including daytime and overnight activity.
• Lead and support the Senior Student Welcome Officers and Residential Services Coordinator.
• Ensure students, visitors, guests and colleagues receive a professional, welcoming and responsive service.
• Work closely with Housekeeping, Bookings, Conference & Events, Finance and student-facing teams to coordinate operations effectively.
• Support Events and Conferencing administration, including contract management and accurate, timely invoicing.
• Maintain effective communication, staffing arrangements and operational procedures.
• Recognise and appropriately escalate welfare, safeguarding and other concerns.

What we're looking for

We're looking for a confident and organised leader who can balance hands-on management with supporting and developing a team.

• Experience managing front-of-house, reception or residential operations.
• Experience in hotel as a Front Office Manager, or Front of House Manager or Reception Manager would be beneficial
• Strong leadership skills, with the ability to motivate and support a team.
• Excellent communication and organisational skills.
• A professional, welcoming approach to customer service.
• The ability to coordinate multiple departments and maintain effective working relationships.
• Strong administrative skills, with attention to detail and accuracy.
• A proactive approach to resolving operational issues and escalating concerns appropriately.

Ready to take the next step?

If you're looking for your next opportunity as a Front Office Manager in Chichester, this could be the ideal role for you. You'll have the chance to lead a varied operation, support a dedicated team and enjoy an excellent range of benefits.

Apply now to find out more!

Job Number │ 49236/INDFOH
Location │ Chichester
Role │ Front Office Manager 12 months Fixed Term Contract

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.