Job Description:

General Manager Operations - Ashford Contract: Full Time
Salary: £41,300 - 43,300
Contracted Hours: 45

At Yo!, we serve up fresh food, fast-paced energy, and a dining experience like no other. Think iconic conveyor belts, bold Japanese flavours, and a team that brings the vibe every single day.

With 30+ restaurants across the UK since 1997, we’re a brand that’s built on innovation, quality, and great people.

Whether it’s a quick lunch or a catch-up with friends, we create memorable experiences for every guest - and it all starts with our teams. If you’re passionate, energetic, and ready to thrive in a busy environment, you’ll fit right in.

Join us and be part of something fast, fun, and full of flavour.

About You

You’re more than just a manager—you’re someone who inspires people, brings teams together, and helps create a positive, high-performing culture.

You’ll bring:

• A natural ability to lead others and deliver great results
• Curiosity, ambition, and a genuine desire to keep learning and developing
• Pride in doing things the right way and setting high standards
• Positive energy that motivates and lifts those around you
• A proactive, can-do approach with the confidence to tackle challenges head-on
• Enthusiasm for being part of an exciting, growing business where you can make a real impact

If you love leading people, driving success, and being part of something special, we’d love to hear from you.

What You'll Be Doing

This is your opportunity to make a real impact. As General Manager, you'll be at the heart of the restaurant - leading by example, creating memorable guest experiences, and building a team that loves what they do.

Key Responsibilities:

• Create an exceptional restaurant experience that keeps guests coming back time and time again
• Build a positive, supportive culture where people feel valued, motivated, and able to do their best work
• Recruit, develop, and grow a strong team that works brilliantly together
• Lead every shift with energy, confidence, and a hands-on approach
• Coach and develop your people, helping them build skills and progress in their careers
• Create an environment where great people want to stay and grow
• Put guests at the centre of every decision you make
• Use feedback, insight, and performance data to continually improve the experience
• Foster a safe, inclusive, and welcoming atmosphere for both guests and team members
• Empower your leadership team to take ownership, develop their potential, and succeed
• Build strong connections within the local community and keep your restaurant relevant, exciting, and thriving

Above all, you'll create a place where both guests and team members enjoy being - every single day.

We're proud to offer:

• Fantastic working hours
• Free YO! food - What's your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic menu
• Grow with YO!- we will pay for you to achieve professional qualifications (up to Degree level) whilst you work
• Brilliant support services designed to enhance your physical, mental and financial wellbeing including