Job Description:

German Speaking Customer Service Executive

• Location: Leighton Buzzard, Bedfordshire (just 30 minutes by direct train from London Euston)
• Salary: Up to £30,000 + Bonus
• Start Date: July/August 2026

Our client is a highly respected international manufacturer renowned for its innovation, quality, and commitment to customer excellence. Due to continued growth, they are looking to recruit a German Speaking Customer Service Executive to join their collaborative and friendly customer support team.

This is an excellent opportunity for a German speaker looking to develop their career within a successful global organisation that offers long-term career progression, a positive working environment, and exposure to international business operations.

The Opportunity

As the German Speaking Customer Service Executive, you will be responsible for providing exceptional support to B2B customers and sales teams across the German market. Acting as a key point of contact, you will ensure orders are processed efficiently, customer enquiries are resolved promptly, and relationships are maintained to the highest standards.

This role would suit someone with previous experience in customer service, sales support, administration, account coordination, or order management who enjoys working in a fast-paced international environment.

Key Responsibilities

• Manage customer orders from receipt through to delivery, ensuring accuracy throughout the process.
• Respond to customer enquiries via phone and email, providing timely and effective solutions.
• Prepare and issue quotations for customers and distributors.
• Support the external sales team with administration and customer-related activities.
• Build strong, professional relationships with customers across Germany.
• Coordinate with internal departments including logistics, production, and finance to ensure smooth order fulfilment.
• Assist with export documentation and international order administration.
• Participate in regular team meetings and contribute to ongoing service improvements.

About You

• Fluent in German and English (written and spoken).
• Previous experience in customer service, sales support, administration, account management support, or a similar office-based role.
• Strong communication and relationship-building skills.
• Highly organised with excellent attention to detail.
• Able to manage multiple priorities and work effectively to deadlines.
• Positive, proactive, and solutions-focused mindset.
• Comfortable working independently while contributing as part of a team.

What's on Offer?

• Salary of up to £30,000 per annum
• Performance-related bonus scheme
• Opportunity to join a well-established international company
• Friendly and supportive team environment
• Excellent training and career development opportunities
• International business exposure

Interested?

Apply today or contact Jonathan Grimes for a confidential discussion about this opportunity.