Job Description:

Graduate IT Support Technician - 12 month placement
Sheffield

About the Role

CV Screen is recruiting for a Graduate IT Support Technician to join a highly respected organisation based in Sheffield. Offering a salary of £25,000 plus an excellent benefits package, this is an outstanding opportunity for a recent graduate or aspiring IT professional looking to launch a successful career in technology. You'll gain hands-on experience across IT support, Microsoft 365 administration, device management and cloud technologies while supporting an organisation that plays an important role in maintaining professional standards within a regulated sector. This is a hybrid role with excellent training - open to recent graduates and also pre-graduates looking for a placement year in industry.

Duties & Responsibilities

• Provide first-line technical support and resolve IT issues for internal users.
• Assist with the deployment, configuration and maintenance of Windows devices.
• Support Microsoft 365 administration, including user accounts, licences and access management.
• Maintain accurate IT asset records and assist with hardware refresh projects.
• Create and update technical documentation, knowledge base articles and support procedures.

What Experience is Required?

• A degree in IT, Computing or a related subject, or equivalent technical knowledge.
• Strong communication skills with the ability to support non-technical users.
• An interest in Microsoft technologies, IT support and infrastructure, with a willingness to learn.

Salary & Benefits

• Salary of £25,000
• Excellent training and mentoring programme
• Exposure to Microsoft 365, Intune and cloud-based technologies
• Clear career progression into Infrastructure, Cloud and Cyber Security roles
• Generous benefits package

Location

Based in Sheffield, this role is easily commutable from Rotherham, Chesterfield, Barnsley, Doncaster, Worksop and Dronfield.

How to Apply

To apply, please send your CV to Giselle Whitton of CV Screen in strict confidence.

Alternate Job Titles

• Graduate IT Support Analyst
• Junior Service Desk Analyst
• IT Support Engineer
• Junior Systems Administrator

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