Job Description:

We have an exciting new opportunity for a Head of Business Services to join a growing, independent firm in Wakefield.

As the Head of Business Services, you will be responsible for:

• Acting as the primary contact for Business Services, managing client relationships, team input, and escalated issues.
• Managing a portfolio of clients, ensuring high standards of service.
• Overseeing payroll delivery and hold overall responsibility for personal tax.
• Ensuring compliance with regulatory requirements, including onboarding and AML.
• Advising clients on commercial and tax matters, identifying needs and solutions.
• Handling fee negotiations, billing accuracy, and time/cost recovery.
• Leading, mentoring, and developing team members, fostering a high-performance culture.
• Allocating work and maintaining high technical standards across the team.
• Supporting development of apprentices and trainees, ensuring progress toward qualifications.
• Contributing to strategic planning and continuous improvement initiatives.
• Maximising use of IT systems (Sage, Xero, CCH, MS Office).
• Ensuring adherence to CPD and internal training programmes.

To qualify for this Head of Business Services role, ideally you should meet the following:

• Experience managing your own portfolio of clients and overseeing staff.
• Thorough expertise in key areas of regulation, compliance and risk oversight. 
• Strong commercial acumen and insight, understands a diverse range of client
• sectors.
• An experienced people manager, adept at leading and mentoring a team, effectively delegating tasks and managing workflow, driving team performance and professional development, and promoting a positive and accountable team culture. 
• Excellent written and verbal communicator – producing clear verbal and

written communication for both colleagues and clients with experience of professional report writing and proposal development.

•  Skilled in the use of Excel and Microsoft Office.
• CCH experience is desirable but not essential.  
• ACA or ACCA qualified.

What’s on offer?

• 35 hr working week
• 25 days annual leave + bank holidays
• Flexible working options
• Free parking
• Death in Service c over
• Reward and recognition program
• Salary from £65,000 to £75,000

If you are interested in this Head of Business Services opportunity or would like any further information, please do not hesitate to contact Richard Warwick at IPS Finance.

IPS Finance has 45 years’ experience in the Yorkshire accountancy recruitment market. We have built our business on long term relationships with both individuals and clients in all sectors, bringing real benefits to all concerned. Please visit the IPS Finance website to view the latest accountancy / finance and practice opportunities.