Job Description:

Role Overview

The Head of IT is responsible for leading the organisation’s technology strategy, ensuring the effective, secure, and innovative use of IT systems to support business objectives.

Key Responsibilities

Overview

• Develop and guide IT strategy in line with business objectives
• Lead and develop the IT team
• Liaise with third-party providers and negotiate services and contracts
• Advise senior leadership on technological opportunities, risks, and investments
• Establish IT governance frameworks, policies, and standards

IT Operations & Infrastructure

• Oversee day-to-day IT operations, including infrastructure, networks, and systems
• Maintain system and data security and reliability
• Review, maintain, and implement IT policies
• Ensure high availability, performance, and scalability of IT services
• Maintain disaster recovery and business continuity plans

Cybersecurity & Compliance

• Lead cybersecurity strategy, ensuring protection of systems, data, and assets
• Ensure compliance with relevant legislation and standards (e.g., GDPR, Cyber Security Accreditation)
• Implement risk management processes and monitor security posture
• Manage incident response and recovery procedures

Project & Change Management

• Lead IT projects and programmes from initiation through delivery
• Manage budgets, timelines, and resources effectively
• Ensure successful adoption of new systems and technologies

Vendor & Stakeholder Management

• Manage relationships with external IT suppliers and service providers
• Negotiate contracts and ensure value for money

Team Leadership

• Lead, mentor, and develop the IT team
• Foster a high-performance, collaborative culture
• Ensure appropriate resource planning and workforce capability

Key Skills & Experience

Essential

• Significant experience in a senior IT leadership role
• Strong knowledge of IT infrastructure, cloud technologies, and enterprise systems
• Expertise in cybersecurity, risk management, and compliance
• Excellent stakeholder management and communication skills
• Strategic thinking and commercial awareness

This role demands a high degree of flexibility, with a requirement to respond to issues and priorities outside of standard working hours when necessary.