Job Description:

HR Advisor
Location: Lichfield/Hybrid Team: HR Operations
Join our HR team and make a real difference
We have an exciting opportunity for an experienced and proactive HR Advisor to join our HR Operations Team. This is a key role within the function, offering the chance to support managers and colleagues across the organisation while delivering a high‑quality, professional HR service.
Reporting to the HR Business Partner, you’ll be a trusted first point of contact for HR advice, playing a vital role in ensuring our people processes run smoothly and compliantly in a fast‑paced, growing organisation.
What you’ll be doing
As an HR Advisor, your role will be varied, hands‑on and impactful. You will:

• Provide clear, practical HR advice to managers and colleagues via phone and email
• Deliver core operational HR processes, including:
  • Payroll and contractual changes
  • Family‑friendly leave
  • References, right to work checks and DBS/criminal record checks
  • Professional registrations and benefits administration
  • Skilled Worker sponsorship processes
• Ensure compliance with employment legislation, CQC standards and Home Office requirements
• Manage and resolve HR queries efficiently, escalating complex matters when required
• Support the development and continuous improvement of HR policies, procedures and processes
• Contribute to wider HR projects and initiatives within a supportive HR team

What we’re looking for
We’re looking for someone who is confident, organised and proactive, with:

• Previous experience in a generalist HR role
• A good working knowledge of employment law and HR best practice
• Strong organisational skills and excellent attention to detail
• The ability to manage a varied workload in a busy environment
• Excellent communication skills and confidence working with stakeholders at all levels
• Proficiency in Microsoft Word and Excel
• Experience in the care sector and knowledge of regulatory compliance (including right to work and sponsorship processes) would be an advantage

Why join us?

• A supportive and collaborative HR team
• A role where your contribution genuinely makes an impact
• Opportunities for professional development and growth
• A varied and rewarding position in a growing organisation

Ready to take the next step?
If you’re an HR professional looking for a role where you can add value, develop your skills and be part of a positive, forward‑thinking team, we’d love to hear from you.
Apply today and start your next HR journey with us.