Job Description:

We are partnering with a well-established, multi-site business with the QSR industry to recruit an experienced HR Manager for a high-impact, operationally focused role. The business operates a large portfolio of sites across England and Wales and is entering an exciting phase of continued growth.

This is an excellent opportunity for a confident HR professional with strong generalist experience to join a fast-paced organisation and work closely with senior leadership.

The Role

Reporting directly to the Managing Director, the HR Manager will act as a trusted advisor to Operations, leading on employee relations while supporting wider people initiatives across the business. You will manage a small HR team and work closely with Payroll and senior operational stakeholders. You will enable members of your team to learn and progress within the team so candidates must have previous experience developing team members and working as an HR Manager

Key Responsibilities

• Provide day-to-day employee relations advice to managers and senior stakeholders
• Lead and support disciplinary, grievance and suspension cases, including investigations, hearings and documentation
• Manage redundancy processes, including consultations, communications and redundancy calculations
• Oversee settlement agreements and employment tribunal preparation
• Advise on sickness, capability and disability-related matters, including reasonable adjustments and risk assessments
• Provide guidance on right-to-work documentation and support internal audits
• Liaise with Immigration Enforcement where required
• Produce employment and immigration law updates for the business
• Support Gender Pay Gap reporting communications and data collation
• Lead HR projects focused on employee engagement, retention and operational improvements
• Deliver HR training and workshops to managers and operational teams across the UK
• Line manage and develop two junior HR team members

About You

• Proven HR experience within QSR industry/ hospitality/retail (in a business that works with shift/casual/seasonal irregular working patterns)
• Strong working knowledge of UK employment law
• Confident managing complex and sensitive ER cases end to end
• Excellent written and verbal communication skills
• Organised, detail-oriented and commercially minded
• Able to build strong relationships with department leaders
• Comfortable presenting and training large groups

Working Arrangements

• Primarily office-based in Maidenhead, with hybrid working available (3 days office based)
• Occasional UK travel to support operational teams and training

What’s on Offer

• Salary of £60,000 - £65,000 per annum
• Hybrid working (Working Monday – Friday)
• High-visibility role with direct exposure to senior leadership
• Opportunity to influence and shape HR practices in a growing hospitality business