Job Description:

Are you passionate about helping people thrive in work? Do you have the skills to support individuals to sustain employment and progress in their roles? We’re looking for an In-Work Support Adviser to join our team and make a meaningful impact on the Restart Programme.

In this role, you’ll work closely with participants who have moved into employment, providing tailored support to help them overcome barriers, retain work, and progress in their careers. You’ll use coaching techniques, local networks and best practice approaches to deliver a high-quality, person-centred service.

The role involves managing a busy caseload and providing tailored coaching to support wellbeing, mental health and any barriers to sustaining employment, while also drawing on local specialist services for additional support where needed. You’ll build strong relationships with partners, agencies and Jobcentre Plus, advocate for participants with employers to resolve workplace challenges, and support job search or interview preparation when required.

You’ll also develop employer networks, co produce in work support plans, contribute to continuous improvement, validate placements and maintain accurate, compliant records throughout.

We’re looking for someone who is supportive, organised and passionate about helping others succeed. You’ll bring experience of supporting people with disabilities or barriers to work, along with experience working with individuals both one to one and in group settings. Strong interpersonal skills, the ability to motivate others and a commitment to delivering excellent customer service are essential.

In return for your dedication, knowledge, and commitment, we’re offering a competitive salary of  £26,500 -  £29,858  p.a.  with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy  additional  days)
• 2 Volunteer Days
• Company Pension Scheme - 5% Employee 5% Employer
• Health Insurance Allowance
• Employer Paid Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual Pay Review
• Enhanced Maternity/Adoption and Paternity Pay Arrangements
• Free access to BenefitHub – an online portal with access to a wide range of retail discounts, Life Assurance, Cycle to Work Scheme, Tax Saver Commuter Tickets
• Refer a Friend Scheme

Interested? There’s an easy to apply route below to upload your CV!

If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed) .

Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our Employee Owners. People are at the front, centre and heart of every service we provide and each decision we make.


Location:   Norfolk 

Hours: 37 hours a week.  Monday to Thurs 8.30 am to 5pm, Friday 8.30 am to 4.30pm

Key Responsibilities

• Meet personal key performance indicators and all quality and compliance measures.
• Manage a busy caseload of In Work Support Participants using a variety of coaching strategies to help Participants with mental health and wellbeing support needs to overcome barriers to maintaining employment.
• Use the Integration Framework of local specialist services to obtain support to address specific issues e.g. substance misuse.
• Develop relationships with multiple agencies and partners to include Job Centre Plus to support participants.
• Advocate in support of participants with employers to resolve challenges to job retention and in-work support progression.
• When required, support participant’s in all aspects of job-search and interview preparation to ensure a match with the right job enabling them to sustain new employment.
• When required, market specific participants to employers and develop employer networks/engagement.
• Co-produce effective in-work support plans with participants and employers, based on an assessment of need, providing practical support to ensure retention or transition into work. 
• Proactively participate in continuous improvement activities to ensure that In Work Support continues to deliver excellent customer service and a robust basis of evidence.
• Be actively involved in validating Placements and supporting Participants into Sustainable Employment 

Skills & Experience

Essential

• Minimum of 5 GCSES at grade C or above (or equivalent qualification) including Maths and English
• Microsoft Office (Word, Outlook & Excel) – word processing, email, spreadsheets
• Experience of working with and training people with disabilities and other barriers
• Experience of working with Participants both on a one-to-one basis and in a group setting

Desirable

• Educated to degree level or equivalent in a related subject
• NVQ Level 3 Advice & Guidance Qualification (or equivalent)
• Experience of caseload management
• Experience of working in a target driven environment and ability to self-motivate to achieve results
• Setting up learning opportunities including workshops and bespoke programs of work
• Direct previous experience of a similar role. Roles considered to be similar include the role of Employment Advisor on a welfare to work contract or a publicly funded service