Job Description:

Job Title: Claims Handler

Location: Guildford

Full-time, Mon - Fri, 9am - 5pm (1 hr lunch)

Hybrid working - WFH on Mon & Fri

Salary: £24,000 - £26,000 per annum

ABOUT THE COMPANY

My client goes beyond providing exceptional Insurance and litigation funding. They are committed to true partnerships, delivering meaningful results that matter. Their passionate team believes in access to justice, always prioritising our clients and relentlessly seeking better ways to serve them.

Joining their team means becoming part of a forward-thinking company that values innovation and collaboration. They cherish long-term relationships-both with their clients and their staff-fostering a supportive and ethical workplace. If you're looking for a career where you can progress and truly make a difference, alongside people who genuinely care, you'll thrive in their environment!

ABOUT THE ROLE

As a Claims Handler, you will be the first point of contact for clients making claims on our policies. Your role is pivotal in ensuring clients receive the support they need during challenging times. Here's what you can expect:

Key Responsibilities:

• Handle incoming claims with professionalism and empathy, guiding clients through the process.
• Manage insurance administration tasks effectively, ensuring accurate and timely processing of claims.
• Utilise Microsoft Word, Outlook, and Excel for documentation and correspondence.
• Maintain meticulous attention to detail in all aspects of claims handling.
• Foster strong relationships with clients, ensuring a customer-focused experience.
• Apply sound judgment based on knowledge of insurance principles and regulatory frameworks.
• Demonstrate exceptional organisational and time management skills to meet deadlines.
• Collaborate with team members and other departments to resolve claims efficiently.

WHO YOU ARE
We're looking for someone who embodies the following skills and qualities:

• Proven experience in claims handling or insurance administration.
• Excellent communication skills, both verbal and written.
• A customer-focused mindset with a passion for helping others.
• Strong relationship management abilities to build rapport with clients.
• High levels of organisation and time management to handle multiple claims effectively.
• Keen attention to detail and ability to exercise sound judgment.
• Familiarity with insurance principles and regulatory frameworks.

WHAT WE OFFER

• Competitive annual salary between £24,000 and £26,000.
• A dynamic and supportive work environment.
• Opportunities for career progression and professional development.
• Hybrid working model to support work-life balance.
• A vibrant company culture that values your input and innovation.

If you are excited about making a difference and want to be part of a team that values integrity and collaboration, I want to hear from you! Apply today and take the first step towards a rewarding career as a Claims Handler.

Join us in making a difference!

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.