Job Description:

Sue Ross Recruitment are looking for a motivated and customer-focused Internal Sales Account Manager to join our client’s growing team. This is a great opportunity to join a well-established distributor of electronic components and products, supplying customers across a wide range of industries throughout the UK and Europe. The successful candidate will become part of a friendly, supportive environment where your contribution will be valued and where you can develop a rewarding career in sales and account management.

As an Internal Sales Account Manager, you will be responsible for maintaining and developing existing customer accounts while identifying and pursuing new business opportunities. You will play a key role in delivering exceptional customer service and ensuring a smooth sales process from enquiry through to order fulfilment.

Key Responsibilities for the Internal Sales Account Manager:

• Manage and develop existing sales accounts to maximise revenue and customer satisfaction.
• Prepare and provide quotations to clients in a timely and professional manner.
• Follow up on incoming enquiries from both new and existing customers.
• Process customer orders accurately within the company system.
• Deliver outstanding customer service and act as a trusted point of contact for clients.
• Identify and contact prospective customers through cold calling and lead generation activities.
• Build and maintain strong relationships with customers to encourage repeat business.
• Work closely with internal teams to ensure customer requirements are met.

The ideal candidate will be proactive, organised, and confident communicating with customers at all levels with previous experience in account management, sales support, internal sales, or a similar customer-facing role preferred.

Desired Skills and Experience:

• Knowledge of electronic products would be advantageous.
• Strong computer skills, including Microsoft Office and internet-based applications.
• Excellent communication and interpersonal skills.
• Friendly, professional, and customer-focused approach.
• Ability to manage multiple tasks and prioritise workload effectively.
• Self-motivated with a positive attitude and a desire to achieve targets.
• Fluency in an additional European language would be a distinct advantage.

If you are passionate about customer service, enjoy building lasting client relationships, and are looking for an exciting new challenge, we'd love to hear from you.

Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion.

May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.