Job Description:

IT Manager

Location: Greater Manchester (with travel to UK offices)
Salary: £35,000 - £45,000 per annum
Job Type: Full-time, Permanent

The Opportunity

Reed Technology are delighted to be working with a growing, multi-site professional services organisation seeking an experienced IT Manager to take ownership of their internal IT function.

This is a fantastic opportunity for a proactive IT professional who enjoys combining hands-on technical support with strategic IT planning. You'll be responsible for ensuring the smooth operation of business-critical systems, working closely with external IT partners and internal stakeholders to drive improvements, strengthen security, and enhance user experience across the organisation.

Key Responsibilities

• Act as the primary point of contact for all IT-related matters across the business.
• Provide effective troubleshooting and technical support, ensuring issues are resolved efficiently.
• Collaborate with external IT support providers on infrastructure, cyber security, and technology projects.
• Lead initiatives to develop and improve IT systems, processes, and policies.
• Work with internal teams to establish and maintain best-practice IT standards and procedures.
• Manage hardware inventory, including procurement, deployment, maintenance, renewal, and disposal of equipment.
• Purchase, configure, and support laptops, tablets, mobile devices, and associated hardware.
• Administer and manage software licensing across a range of business applications.
• Evaluate new technologies and prepare business cases to support future investment and innovation.
• Provide regular updates to senior stakeholders on IT performance, projects, and recommendations.

Skills & Experience Required

• Previous experience in an IT Manager, IT Lead, Senior IT Support, or similar position.
• Strong knowledge of both Windows and MacOS environments.
• Experience supporting Windows-based server infrastructure.
• Proficiency with Microsoft 365 and Microsoft Office applications.
• Excellent problem-solving and troubleshooting skills.
• Strong communication skills with the ability to engage stakeholders at all levels.
• Experience managing third-party IT suppliers and service providers.
• Ability to manage multiple priorities and work effectively under pressure.

Desirable Experience

• Experience within a creative, architectural, engineering, consultancy, or professional services environment.
• Knowledge of cyber security best practices and compliance standards.
• Familiarity with BIM environments, FTP systems, ISO standards, or industry-specific technical frameworks.
• Experience managing specialist software licensing and deployments.

What's on Offer?

• Salary of £35,000 - £45,000 depending on experience.
• Minimum 25 days annual leave plus bank holidays.
• Flexible working arrangements.
• Company pension scheme.
• Enhanced family-friendly benefits.
• Ongoing training, professional development, and support for professional memberships.
• Opportunity to play a pivotal role in shaping and developing the organisation's IT strategy.

Additional Information

This role is primarily based in Greater Manchester and will require occasional travel to other UK office locations. A full UK driving licence is therefore essential.

To apply for this opportunity, please submit your CV via Reed Technology.