Job Description:

When technology works properly, people can focus on doing their jobs rather than fighting with systems, devices and connectivity issues. As the IT Manager, you'll take ownership of the technology behind a busy, growing business, becoming the internal technical lead who keeps everything running while driving practical improvements. 

This isn't a people-management position. You'll be the hands-on technical expert, trusted to work independently across infrastructure, Microsoft 365, networks, security and support, while also delivering upgrades and helping with technology installations at client sites. 

What’s in it for you

• Take genuine ownership of the internal technology environment, with the freedom to identify problems and implement lasting solutions.
• Become the go-to technical expert within a growing business where your work will have a visible day-to-day impact.
• Enjoy a varied position covering infrastructure, networking, Microsoft 365, security, support and improvement projects.
• Work with modern technology, including Ubiquiti networking equipment and Microsoft 365.
• Lead upgrades, migrations and improvements rather than spending your time purely reacting to support requests.
• Gain exposure to client installations alongside your internal responsibilities, giving you variety beyond an office-only technical support position.

Your responsibilities as IT Manager

• Take ownership of internal systems, infrastructure, devices and applications, ensuring technology remains reliable and fit for purpose.
• Administer Microsoft 365, including user accounts, licences, permissions and access, alongside configuring and maintaining networks and Ubiquiti equipment.
• Resolve hardware, software and connectivity issues while identifying recurring problems and implementing effective long-term fixes.
• Manage equipment configuration, upgrades, replacements and maintenance, keeping accurate records covering assets, licences, suppliers and system access.
• Strengthen security controls, backups, access arrangements and business continuity measures to protect operations and reduce risk.
• Plan and deliver technology upgrades, migrations and improvement projects, while preparing equipment and attending client sites to support installations.

What we’re looking for in a IT Manager

• Hands-on experience across infrastructure, systems administration, networking and technical support.
• Strong working knowledge of Microsoft 365 and related technologies.
• Practical experience troubleshooting hardware, software, network and connectivity problems independently.
• Experience with areas such as Ubiquiti equipment, cybersecurity controls, backups, access management, system upgrades or migrations would be valuable.
• A full UK driving licence, with the ability to communicate technical recommendations clearly to technical and non-technical stakeholders.

Working hours: Full-time, Monday to Friday, with flexibility to support occasional client installations or critical work outside standard hours. 

If you want the freedom to take ownership, solve technical problems properly and improve how technology supports a growing business, apply today for the IT Manager position.

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