Job Description:

Manufacturing IT/OT Support Technician

📍 Worcester (Worcester Six Business Park, WR4 0AD) - Onsite
💼 Contract: 6-Month Rolling
⏰ 37 Hours per Week
💰 £30-£40 PAYE / £40-£54 Umbrella
📄 Inside IR35

Overview

We are currently recruiting for a Manufacturing IT/OT Support Technician to join Siemens Energy at their Worcester site. This is an excellent opportunity to work within a critical manufacturing environment, supporting the delivery of secure, efficient, and standardised digital operations across production systems.

This is a hands-on, site-based role, combining IT and Operational Technology (OT) support, with a strong focus on industrial cybersecurity, network infrastructure, and digital manufacturing systems.

Role Purpose

You will play a key role in supporting the convergence and development of IT/OT systems, ensuring secure and resilient operations aligned with corporate standards. Working as part of a small, agile team, you'll deliver high-quality digital services to production areas while collaborating closely with engineering, operations, and global IT teams.

Key Responsibilities



Operational Support & Optimisation

• Provide hands-on support for IT/OT systems within the manufacturing environment
• Collaborate with engineering, operations, and maintenance teams to maximise uptime and performance
• Support local and global manufacturing software solutions
• Assist IT Technical User Support activities, including holiday cover

Project Implementation

• Support delivery of local IT/OT projects
• Ensure compliance with global standards such as ISO/IEC 27001 and IEC 62443
• Maintain hardware and software standards across production systems

Network & Asset Management

• Configure and maintain secure OT network connectivity, including vendor equipment
• Document local network architecture and configurations
• Manage OT assets and support business continuity and disaster recovery planning

Cybersecurity

• Support secure and resilient IT/OT operations across the factory
• Work with global cybersecurity teams to implement and improve security measures
• Support secure onboarding of new digital assets
• Ensure adherence to cybersecurity and patch management standards

Collaboration & Communication

• Act as a technical liaison between IT, OT, engineering, and business teams
• Contribute to global IT/OT initiatives and standardisation efforts
• Deliver high-quality service aligned to performance and security metrics

Skills & Qualifications



Essential

• Degree in Information Technology, Engineering, or a related field
• Experience in a technology support role, ideally within manufacturing or OT environments
• Knowledge of IT networking fundamentals
• Understanding of cybersecurity frameworks / industrial cybersecurity principles
• Strong communication and stakeholder engagement skills
• Ability to manage workload effectively and solve problems independently

Desirable

• Experience with IIoT connectivity (e.g., OPC UA)
• Exposure to cloud platforms such as AWS Connected Factory
• Familiarity with OT hardware including PLCs, HMIs, and industrial sensors

Additional Information

• Location: Siemens Energy Limited, Worcester Six Business Park, WR4 0AD
• Contract: 6-month rolling
• Working Hours: 37 hours per week
• IR35 Status: Inside IR35
• Pay Rate: £30-£40 PAYE (£40-£54 Umbrella equivalent)

Apply Now

If you're an IT/OT professional looking to work at the forefront of digital manufacturing and industrial cybersecurity, apply today with your CV.

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