Job Description:

IT Projects Engineer – MSP / Cloud / Infrastructure

Location: Cowfold, West Sussex (With travel to client sites across the South East & London)

Salary: £40,000 - £50,000 per annum (Depending on experience)

Job Type: Permanent, Full-time (40 hours per week)

Benefits: 23 days holiday plus bank holidays (increasing up to 28 days), workplace pension scheme, structured professional IT training and development plans

Driving Licence: Required

Job Overview & Company Summary

Do you enjoy turning technical plans into successful outcomes? Are you an organised problem-solver who loves seeing IT projects through from kick-off to completion?

We are acting on behalf of an established, growing Managed Service Provider (MSP) delivering outsourced IT support, cloud infrastructure, and enterprise technology services to businesses across the South East. They are looking for a talented Projects Engineer to join their technical team, manage client deployments, and deliver outstanding IT projects.

If you thrive on variety, love working with diverse client environments, and want a role with clear career progression, we want to hear from you.

Why Apply?

• Career Development: Benefit from agreed training plans, certifications, and clear pathways for professional growth.

• Variety: No two days are the same, with exposure to a wide spectrum of modern cloud, server, and networking technologies.

• Supportive Culture: Join a collaborative, forward-thinking team where your technical contributions make a genuine impact.

Key Responsibilities & Duties

• IT Project Delivery: Implement end-to-end technical projects (migrations, upgrades, and installations) to agreed timescales, budgets, and high quality standards.

• Client Site Deployments: Travel to customer sites across London and the South East when required to carry out infrastructure installations and hardware deployments.

• Department Operations: Assist with day-to-day project scheduling, accurate technical documentation, risk assessments, and proactive system monitoring.

• Support & Maintenance: Provide 2nd/3rd line remote support via RMM platforms, monitor backup/disaster recovery systems, and recommend technical enhancements.

• Stakeholder Communication: Maintain clear, professional communication with clients and work closely with the Projects Manager to flag issues early.

Skills and Experience Requirements

Essential Technical Skills

• Microsoft 365: Configuration and migrations (Exchange Online, SharePoint, Teams, OneDrive, and Entra ID).

• Networking & Infrastructure: DNS, DHCP, VLANs, switching, VPN configurations, and Wi-Fi network deployments.

• Servers & Virtualization: Windows Server administration, Active Directory, and Hyper-V virtualization.

• Security & Continuity: Backup and Disaster Recovery (BDR) deployment, endpoint security, and Multi-Factor Authentication (MFA) rollouts.

• Core Competencies: Proven IT project delivery experience and professional, customer-facing communication skills.

Desirable Skills & Technologies

• UniFi deployment and network structured cabling/termination.

• Cloud infrastructure (Microsoft Azure) and Microsoft Intune / Autopilot.

• Remote Monitoring & Management (Datto RMM / Autotask PSA).

• Telephony (VoIP / 3CX) and Remote Desktop Services (RDS / FSLogix).

• Security platforms (Sophos XGS Firewalls, Huntress EDR/ITDR/SAT, and Inky Email Security) alongside Hikvision CCTV/NVR systems.

About You

You are an organised, analytical IT professional who takes full ownership of technical workloads. You bring:

• Strong technical aptitude, problem-solving skills, and IT literacy.

• Excellent time management, commercial awareness, and a strong work ethic.

• The ability to work independently, make sound operational decisions, and stay calm under pressure.

• A professional telephone manner and a customer-focused attitude.

How to Apply

If you are looking for an exciting IT projects role offering variety, responsibility, and genuine career development, apply today!