Job Description:

IT Repair Technician

Location: Rugby
Salary: £14.87 per hour
Hours: 40 hours per week, Monday–Friday
Contract: Temporary to Permanent

We are currently recruiting for an IT Workshop Technician to join a well-established and leading IT services provider. This is a fantastic opportunity for someone with a strong technical background who enjoys diagnosing faults, repairing equipment and working hands-on with technology.

The role is initially offered on a temporary-to-permanent basis, with the opportunity to secure a permanent position for the right candidate.

The Role

As an IT Workshop Technician, you will be responsible for fault finding, repairing and testing a variety of IT equipment. This will include laptops, PCs, printers and point-of-sale systems.

Your responsibilities will include:

• Diagnosing faults and carrying out hardware repairs
• Repairing and testing laptops, PCs, desktops and workstations
• Working with printers and point-of-sale equipment
• Carrying out break-fix repairs and identifying root causes
• Testing equipment to ensure it meets the required quality standards
• Following workshop procedures and health & safety/ESD requirements
• Accurately completing paperwork and updating internal systems
• Managing your own workload and prioritising repairs effectively
• Working to deadlines and agreed service levels
• Liaising with senior engineers regarding priorities and workloads
• Supporting colleagues by sharing technical knowledge and best practice
• Keeping your technical knowledge up to date as technology develops
• Identifying opportunities to improve workshop efficiency and productivity

What We're Looking For

We’re looking for someone who has genuine hands-on hardware repair experience and is confident troubleshooting a range of IT equipment.

• You will ideally have:
• Previous experience in an IT workshop environment – essential
• Experience repairing and fault-finding PCs, laptops and printers
• Previous hardware break-fix experience
• Experience working with point-of-sale/till equipment
• Strong troubleshooting and analytical skills
• Excellent attention to detail
• The ability to work independently with minimal supervision
• Good organisation and time-management skills
• The ability to work effectively in a busy, high-volume environment
• A proactive, "can-do" approach to problem solving
• Good communication and interpersonal skills
• A willingness to learn new technologies and develop your skills

If you're looking for a new challenge and the opportunity to join a brilliant, well-established business, this could be the perfect opportunity for you.

You’ll have the chance to work hands-on with a range of IT hardware, develop your technical skills and potentially secure a permanent position.

Interested? Apply now or call Kara on (phone number removed) to find out more!

INDPB