Job Description:

Adecco are pleased to be recruiting for a IT Technician to work within the Lincolnshire Police Force

Location: Nettleham, Lincoln
Contract Type: Temporary (May 2027)
Hourly Rate: £14.74 per hour
Working Pattern: Full Time 37 hours per week, Monday to Friday 8am to 5pm
Driving Required: Yes, FULL UK Licence

**Please note this role is subject to Police Vetting, you need to have resided within the UK for a minimum of 5 years continually**

Our client, a key player in public services, is seeking a dedicated and skilled IT Technician to join their Information Technology department. This is an exciting opportunity for individuals with a passion for technology and a commitment to delivering outstanding IT support.

Role Overview:
The IT Technician will play a vital role in providing operational and technical support across all IT services. The successful candidate will ensure that operational issues and queries are addressed swiftly and effectively, contributing to the smooth running of services.

Key Responsibilities:

1. Provide expert advice and guidance to users on the effective use of IT systems, products, and services.
2. Manage endpoints using various technologies, including InTune, SCCM, Knox, and Azure-based administration.
3. Oversee the Airwave estate with Radio Manager and manage the Windows 10 OS lifecycle, including application testing and security device control.
4. Assist in deploying VOIP telephony, laptops, mobiles, Mobile Data Terminals, and hardware refresh technology.
5. Maintain comprehensive documentation, including asset registers and technical documentation.
6. Keep users informed of progress during their requests, ensuring transparency and excellent customer service.
7. Offer innovative solutions to problems and provide technical support for project implementations.
8. Participate in the IT out-of-hours on-call service rota for user and colleague assistance.

Essential Qualifications & Skills:

• A Level or equivalent in a technology discipline (Desirable).
• Experience in IT support within a policing environment (Desirable).
• Proficient in endpoint management and software/application installation via tools such as SCCM/Active Directory/InTune (Essential).
• Strong knowledge of Microsoft operating systems, particularly Windows 10 and O365 (Essential).
• Familiarity with network topologies related to WAN/LAN, including TCPIP and Ethernet (Essential).
• Excellent communication skills, with the ability to engage effectively at all levels of the organisation (Essential).
• Full UK driving licence is required for travel to various sites (Essential).

Why This Role?
This position offers a unique chance to contribute to the public sector while enhancing your technical skills in a dynamic environment. The role is integral to ensuring that technology serves its purpose in supporting the organisation's mission.

Join Our Client's Mission!
If you have a knack for problem-solving and a passion for technology, this could be the perfect opportunity for you. Our client values innovation and is committed to maintaining the highest professional standards in service to the public.

To Apply:
Interested candidates are encouraged to apply as soon as possible, as this is a temporary position with the potential for growth and development in the public services sector. Take this chance to make a difference!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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