Job Description:

Junior Field Service Engineer (Level 1)



Apprentices or Junior Engineers welcome

Location: Cambridgeshire & surrounding areas (candidates ideally based in Herts, North East Essex or Cambridgeshire)
Travel: Regional role with UK-wide travel and occasional overnight stays
Salary: £28,350 + full benefits package

The Opportunity

This is an excellent opportunity for a newly qualified apprentice from any technical trade (electrical, mechanical, automotive, plumbing, HVAC, etc.) to step into a field-based engineering role, working on medical and care equipment including:

• Profiling beds
• Air pressure mattresses (APMs)
• Assisted baths
• Hoists
• Scales and plinths

As a Level 1 Field Service Engineer, you'll focus on planned preventative maintenance (PPMs), installations, and basic repairs, supporting more experienced engineers with complex diagnostics. This gives you the chance to build real-world experience while developing your technical skills in a structured, supportive environment.

This is a fully field-based role, travelling across your region and occasionally across the UK.

What You'll Be Doing

• Carrying out planned servicing, inspection, and basic repairs on care and medical equipment
• Installing and assembling profiling beds and air pressure mattresses
• Supporting Level 2 engineers on larger or more technical jobs
• Collecting and delivering equipment where required
• Completing digital service reports via mobile device
• Ensuring high standards of health & safety and customer interaction
• Maintaining tools, van stock, and equipment

What We're Looking For

• Recently qualified apprentice or junior engineers in any technical trade (e.g. electrical, mechanical, automotive, maintenance, plumbing, HVAC)
• Hands-on, practical mindset with a willingness to learn
• Good communication skills and a professional approach on customer sites
• Full UK driving licence
• Willingness to travel and stay away occasionally

Progression

• Clear pathway into Level 2 Field Service Engineer
• Opportunity to progress into fault finding, diagnostics, and repair work
• Ongoing training and support from experienced engineers

Salary & Benefits

• Basic salary: £28,350
• Company van provided
• Paid door-to-door (40 hours per week)
• Bonus scheme (after successful probation)
• Overtime available
• 23 days holiday, increasing to 28 days with length of service, plus bank holidays
• Pension scheme
• All accommodation and expenses covered for overnight stays
• Healthcare & wellbeing support (GP and mental health access)
• Team rewards, lunches, and incentives
• Quarterly team meetings and annual reviews

Why Apply?

• Ideal first step into field service engineering from any technical background
• Gain experience on specialist medical and care equipment
• Strong work-life balance (no on-call, no complex repairs at Level 1)
• Join a fast-growing, supportive team with clear progression