Job Description:

Junior Telematics Engineer (Field Based)

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Start your career in transport technology with Microlise

We’re looking for a Junior Field Engineer who is eager to start their career in the telematics industry. This is a field-based role supporting customers across the Hull region and surrounding areas, where you’ll play a vital part in installing, servicing and supporting Microlise technology within customer vehicles.

No prior telematics experience? No problem. Full training is provided, we’re looking for the right attitude, enthusiasm and willingness to learn.

A Day in the Life of…

Don’t just take our word for it, read Jack’s story which gives a glimpse into the training, typical day and highlights being an Engineer at Microlise. You can read Jack’s blog via the link here!

What you’ll be doing

As a Junior Field Engineer, you’ll be hands-on from day one, including:

• Visiting customer sites to install, service and support Microlise products
• Completing survey visits and recommending suitable technical solutions
• Carrying out QA checks on Microlise products and vehicle peripherals
• Managing inventory and equipment
• Taking responsibility for the upkeep and safety of your company vehicle and tools
• Liaising with customers at all levels in a professional manner
• Supporting colleagues and contractor resources when required
• Maintaining accurate, professional administration
• Following internal processes and procedures
• Producing reports and statistical information when needed

What we’re looking for

We’re keen to hear from motivated individuals who bring:

• A basic knowledge of electronics or auto-electrics (or an interest in learning)
• Experience working to Service Level Agreements and schedules (desirable)
• An understanding of vehicle wiring diagrams (advantageous, not essential)
• Strong customer service skills and a professional approach
• A positive, can-do attitude and genuine desire to learn
• The ability to work independently, solve problems and follow processes
• Pride in delivering quality, accurate work
• Strong communication skills and adaptability across audiences

Essential requirements:

• Full driving licence
• Valid passport (travel may be required)

Working Pattern

This is a field based role working remotely on our customer sites. Our Field Engineers work shifts on a rota basis, including weekends, to suit the requirements of our customers. Full details regarding our working patterns can be discussed at the interview stage, and upon application you will be provided with an example of a typical rota. 

What’s in it for you?

Full support and training to ensure you are well equipped to succeed in your role

Company vehicle, shift allowance, laptop, mobile phone and tools provided

Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more

33 days holiday, including bank holidays, increasing year on year to 38 days, then further increases with length of services

Life Assurance, 4 times your annual salary

Free Costco membership, 20% off EE mobile and line rental, and other discounts with Reward Gateway

Invested in employee health and well-being with over 20 mental health first aiders in the business

Employee Assistance Programmes

Great staff extras: Easter eggs, yearly BBQ, Christmas gifts, annual staff awards and many more incentives

Great Place to Work™ certified – We have been recognised by the global authority on workplace culture, so come be a part of our success

Best Workplace in the UK™ for Development, Technology, Wellbeing and Women

Recruitment Process

For successful candidates, interviews will take place whilst the advert is still live; so don’t delay getting your application in!

Please note: The successful candidate’s job title will be Junior Technical Hardware Engineer in line with our organisational structure.