Job Description:

£38,000 per annum

South East London (field-based role across assigned postcode areas)
Primary depot: Dunstable

We are seeking experienced Lead Restoration Technicians to join our South East London team. You will take a leading role on site, overseeing restoration works and supporting technicians to deliver high-quality service across residential and commercial properties.

This is a hands-on field role where you will be responsible for leading jobs, ensuring technical standards are met, and supporting the successful completion of restoration projects within your allocated postcode area.

• 08:00 – 16:30, Monday to Friday (site-based)
• Start and finish directly at client sites
• No overtime payment (salary reflects revised structure and reduced travel time)
• Work allocated within East London to minimise travel time

• 1 in 10 weeks on-call requirement
• Allowance paid:
  • £30 per weekday
  • £50 per weekend day
• Payment applies even if not called out
• Additional earning potential up to approx. £250 per on-call week

• Lead restoration works on site across South East London properties
• Supervise and support Restoration Technicians
• Carry out site assessments and determine appropriate restoration methods
• Ensure all works are completed to required technical and safety standards
• Manage job progress, reporting, and documentation
• Liaise with clients, insurers, and internal teams
• Maintain company vehicles, tools, and equipment
• Ensure strict adherence to health & safety procedures
• Support and guide junior team members where required

• Experience in restoration/mitigation (water, fire, mould damage, etc.)
• Previous supervisory or lead technician experience preferred
• Strong technical understanding of restoration equipment and processes
• Confident decision-maker on site
• Good communication and customer service skills
• Full UK driving licence required

• £38,000 salary
• 28 days holiday (including bank holidays)
• Company van & fuel card (personal use included)
• Workplace pension
• Life assurance
• Quarterly bonus scheme
• Eye care support
• Learning & development opportunities
• Medical cash plan
• Employee Assistance Programme
• Annual flu vaccination
• Mobile assistance allowance
• Annual pay review
• Paid on-call rota with additional earning potential