Job Description:

Learning & Development Manager – Ascot
Department: People & Culture | Reports to: Director, People & Culture
Salary: £40,000 + up to 20% annual bonus + £3000 - £4000 service charge
Hours: Monday - Friday 09:00 - 17:30, occasional weekend may be required

Join a luxury hospitality brand where people create exceptional guest experiences and a culture that nurtures talent. We are seeking a Learning & Development Manager to drive the growth, training, and development of our clients team, ensuring their people have the skills and capabilities to deliver their signature luxury service.

Learning and Develoment key responsibilities: 

• Lead all L&D initiatives, including induction, departmental training, and leadership programs.
• Design, deliver, and evaluate internal training courses aligned with business goals and values.
• Coach and mentor departmental trainers, ensuring continuous upskilling.
• Manage graduate, trainee, and apprenticeship programs, building a talent pipeline.
• Maintain training records, HR systems, and oversee learning platforms like LEX and Diligence.
• Support People & Culture operations, including onboarding, HR admin, and employee engagement.

What We’re Looking For:

• Degree or equivalent L&D experience; hospitality background preferred.
• Proven experience delivering training across all employee levels.
• CIPD qualified (L&D specialism preferred) with strong HR system literacy.
• Excellent interpersonal, organizational, and communication skills.
• Passionate about developing people and upholding commpany values.

If you are passionate about Learning & development we would love to hear from you!