Job Description:

Reference: 5205

Location: Hemel Hempstead
Salary: £30,000+
Hours: Monday-Friday, 9:00am-5:30pm | Fully office based.

The Opportunity
We are recruiting for a Logistics Operations Coordinator to join an established and growing business in Hemel Hempstead.

This is an exciting opportunity to oversee logistics operations across an international network of third-party logistics (3PL) providers, including warehouse partners across the European Union.

You will play a key role in coordinating stock movements, organising transport and ensuring shipments run smoothly, while supporting trade customers with specific delivery requirements and managing consignment stock arrangements.

This role would suit someone who enjoys building relationships, solving logistical challenges and keeping operations running efficiently across multiple locations.

Key Responsibilities

• 3PL Management: Oversee outsourced warehouse operations, ensuring providers meet agreed service levels and operational requirements.
• Stock & Inventory: Monitor stock movements and accuracy across multiple locations, investigating and resolving discrepancies with warehouse partners.
• Order & Shipment Coordination: Ensure orders are processed and dispatched on time, coordinating with warehouse partners to meet customer requirements and delivery deadlines.
• Transport Management: Arrange and coordinate transport, ensuring shipments are booked and planned effectively.
• Trade Customer Support: Manage orders for trade customers with specific stock, handling and delivery requirements.
• Consignment Stock: Monitor consignment stock arrangements, maintaining accurate records and ensuring stock availability.
• International Logistics: Coordinate stock movements between international locations and work with partners to resolve delays or other issues.
• Performance & Problem Solving: Monitor 3PL performance, follow up on service issues and take ownership of resolving shipment and delivery challenges.
• Systems & Reporting: Maintain accurate records and use relevant systems and reports to support stock, order and logistics management. Knowledge of Sage 200 would be advantageous.
• Process Improvement: Identify ways to improve logistics processes, stock visibility and operational efficiency.

About You
To be successful in this role, you will have:

• Experience in logistics, distribution, warehouse operations or supply chain coordination.
• Experience working with 3PL providers, outsourced warehouses or external distribution partners.
• A good understanding of stock control, order fulfilment, shipment planning and transport coordination.
• Strong organisational skills and the ability to manage competing priorities across multiple locations.
• Excellent communication skills and confidence liaising with customers, warehouse partners, transport providers and internal teams.
• A proactive approach to problem-solving, with strong attention to detail and a focus on customer service.
• Good IT skills and experience using ERP systems; Sage 200 knowledge would be highly desirable.

The Ideal Candidate
You will be comfortable coordinating operations through external partners rather than managing a single warehouse directly. You'll be organised, commercially aware and confident taking ownership of shipments and ensuring customers receive a reliable service.

Interested?
If you have experience in logistics coordination, 3PL management or distribution operations and are looking for a varied role with international scope, we would love to hear from you.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.