Job Description:

We are seeking an experienced and motivated Housing Maintenance Manager to lead the delivery of unplanned major works and complex repairs across an asset portfolio.

This is an excellent opportunity for a proactive manager to lead a team of surveyors, ensure an effective and customer-focused repairs service, and deliver high-quality, cost-effective maintenance solutions for our residents.

You will be responsible for managing complex repairs and major works, overseeing contracts and contractor performance, and ensuring the service operates within agreed budgets, timescales and quality standards. You will also lead on health and safety and CDM compliance, ensuring works are delivered safely and in accordance with relevant legislation and regulatory requirements.

Key Responsibilities

• Lead, manage and support a team of surveyors, ensuring effective performance and professional development.
• Oversee unplanned major works and complex repairs, ensuring timely and effective resolution.
• Manage contracts and monitor contractor performance against agreed targets, service standards and quality requirements.
• Ensure compliance with CDM 2015, health and safety legislation and safe working practices.
• Manage service budgets, monitor expenditure and ensure delivery within agreed financial parameters.
• Monitor performance, identify areas for improvement and implement measures to improve service delivery and value for money.
• Ensure repairs and maintenance works meet required quality standards and provide positive outcomes for residents.
• Work collaboratively with internal teams, contractors and residents to resolve complex issues and deliver an efficient service.

Skills and Experience

You will have experience in housing maintenance, building surveying or repairs management, with a strong understanding of complex repairs, contract management, budget control and contractor performance.

You will have proven leadership skills, knowledge of CDM and health and safety requirements, and the ability to manage competing priorities while delivering a high-quality, customer-focused service.

A relevant professional qualification and experience within social housing would be desirable.