Job Description:

We are recruiting on behalf of a fast-growing, highly dynamic independent lettings agency based in Birmingham. Alongside a traditional portfolio, our client manages a rapidly expanding, premium short-term rental, long-term rental and Serviced Accommodation (SA) portfolio. 

To support their growth, they are seeking an experienced Maintenance Team Leader / Facilities Coordinator to take full ownership of property maintenance, contractor networks, and asset management.

The Role

This is not a standard "hands-on handyman" role, though technical knowledge is essential. This is a strategic and operational leadership position. You will be responsible for ensuring that all properties are safe, compliant, and maintained to an immaculate, guest-ready standard.

Key Responsibilities:

• Contractor Management: Sourcing, vetting, and managing an external network of trade contractors (electricians, plumbers, gas engineers, etc.). Negotiating rates and ensuring strict SLA compliance.

• Reactive & Planned Maintenance: Triaging maintenance issues reported by tenants and short-term guests, prioritizing emergencies, and managing planned preventative maintenance (PPM).

• Facilities & Compliance: Managing building compliance, health and safety regulations, gas safety checks, EICRs, and fire safety protocols across the portfolio.

• Cost Control & Budgeting: Overseeing maintenance budgets, reviewing contractor quotes, and ensuring cost-effective resolutions for landlords.

About You (The Ideal Candidate)

You will come from a facilities management, social housing, or block management background. You are someone who loves logistics, knows what a fair price for a repair looks like, and can handle high-pressure situations with a calm, organized approach.

• Experience: Proven experience in Facilities Management (FM), property maintenance coordination, or as a Maintenance Supervisor/Team Leader.

• Contractor Savvy: A strong track record of managing third-party contractors and holding them accountable to high standards.

• Technical Knowledge: A solid understanding of building maintenance, plumbing, electrical systems, and general property fabric issues (diagnosing faults accurately over the phone/system).

• Compliance Knowledge: Well-versed in UK residential property compliance and Health & Safety regulations.

• Driver’s License: A full UK driving license is essential for this role.

If this sounds like the ideal role for you, please submit your application straightaway.