Job Description:

Mechanical Operations Manager
West London
£50-60k

The Opportunity

This role involves maintaining compliance standards and service quality across water hygiene, plumbing, drainage, pumping systems and associated mechanical services

• Oversee the day-to-day operations of the Mechanical and Water Services department, covering planned, reactive and remedial maintenance.
• Lead and manage a team of Plumbers, Mechanical Engineers, Water Hygiene Technicians, Pump Engineers and subcontractors.
• Provide technical oversight across plumbing, water hygiene, drainage, pumps, water treatment and mechanical building services.
• Ensure compliance with ACOP L8, HSG274, BS 8580-1, Water Supply Regulations and relevant health and safety legislation.
• Manage maintenance contracts across commercial and domestic properties, ensuring delivery against agreed KPIs, SLAs, budgets and quality standards.
• Oversee maintenance of hot and cold water systems, TMVs, calorifiers, booster sets, pressurisation units, tanks and closed-loop systems.
• Monitor water hygiene compliance, including risk assessments, sampling, temperature monitoring, audits and remedial actions.
• Manage operational resources, engineer workloads, subcontractors and small works projects.
• Investigate technical issues and service failures, implementing corrective actions and improvements.
• Maintain accurate compliance records and asset information, preparing quotations, technical reports and client updates.
• Build strong client relationships while promoting high standards of service delivery, health and safety and continuous improvement.

Requirements & Experience

• HNC/HND in Mechanical or Building Services Engineering, NVQ Level 5 or above, or equivalent relevant qualification.
• Previous experience in a Mechanical Operations Manager, Mechanical Services Manager or similar senior operational role.
• Strong background in mechanical building services, including plumbing, water systems, pumps and maintenance.
• Good working knowledge of ACOP L8, HSG274, BS 8580-1 and water hygiene compliance.
• Experience managing engineering teams, subcontractors, maintenance contracts and operational performance.
• Strong understanding of PPM, reactive maintenance, remedial works and statutory compliance.
• Excellent leadership, organisational, reporting and client communication skills.
• CAFM/CMMS experience desirable, with knowledge of SFG20 an advantage.
• Commercial health and safety awareness.
• Full clean UK driving licence essential.

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