Job Description:

Location: Greater Manchester Contract: Temporary (2 months, potential extension) Hours: 36 hours per week Pay: £19.34 per hour Benefits: 20 days annual leave (pro-rata) 8 bank holidays

We are seeking a proactive and community-focused Neighbourhood Officer to manage a designated geographical area and deliver high-quality housing and tenancy services. Acting as the face of the organisation, you will support residents, maintain safe neighbourhoods, and ensure tenancies are well-managed.

This is an excellent opportunity for someone with strong communication skills, confidence in community engagement, and experience in housing, ASB, or neighbourhood management.

• Carry out estate inspections, identify issues, and ensure neighbourhood standards are maintained.

• Manage anti-social behaviour (ASB) cases, working closely with residents, partner agencies, and enforcement teams.

• Support tenants with rent arrears, tenancy sustainment, and early intervention.

• Provide guidance and support to vulnerable residents, ensuring safeguarding concerns are escalated appropriately.

• Build strong relationships with local partners including police, local authorities, and community groups.

• Coordinate community engagement activities, local events, and resident involvement initiatives.

• Maintain accurate records, case notes, and reports in line with organisational policies.

• Respond to tenancy queries, complaints, and neighbourhood issues promptly and professionally.

We’d love to hear from you if you have:

• Experience in housing management, neighbourhood services, ASB, or community safety.

• Strong communication and problem-solving skills.

• Confidence working independently across a patch-based role.

• A proactive, community?minded approach with the ability to build trust with residents.

• Knowledge of safeguarding, tenancy law, or ASB legislation (desirable but not essential).

• Competitive hourly rate of £19.34

• 36?hour working week

• 20 days annual leave (pro-rata) 8 bank holidays

• Opportunity for extension beyond the initial 2?month contract

• A meaningful role supporting safer, stronger communities