Job Description:

Our client with 5 offices across London and Essex are recruiting for a New Business Executive to join their team. This role combines sales, client relationship management, and compliance, playing a key part in attracting new clients for the Property Law department and supporting revenue growth.

The ideal candidate will have experience in sales or client management, preferably in legal or professional services, and be comfortable with compliance processes.

You will act as the first point of contact for prospective clients, converting enquiries into instructions, building strong relationships, and identifying cross-selling opportunities across the firm.

Responsibilities of the New Business Executive:

• Respond to new client and introducer enquiries via phone, email, and online, qualifying leads and assessing their needs.
• Track and follow up on leads to maximise conversion opportunities using the firm’s CMS.
• Provide clear, tailored information, proposals, and fee estimates to prospective clients.
• Promote the firm’s property services and identify opportunities to upsell additional offerings.
• Manage client onboarding, collecting required information and documentation.
• Complete AML checks, ID verification, and source of funds/wealth reviews.
• Work closely with fee earners to ensure a smooth handover once matters are opened.
• Maintain accurate records of leads, conversions, and marketing sources.
• Support and contribute to business development and marketing initiatives, identifying cross-selling opportunities.
• Achieve agreed targets for new client acquisition and revenue growth.

Person specification for this New Business Executive role:

• Must have full UK rights to work and no need of sponsorship
• Proven experience in sales, and/or client relationship management, ideally within the legal or professional services sector (minimum 2 years).
• Demonstrated success in meeting or exceeding targets.
• Strong communication and organisational skills with a keen eye for detail.
• Strong interpersonal skills and the ability to build rapport with clients and colleagues.
• Comfortable working with compliance processes including AML and onboarding requirements.
• A natural relationship-builder who enjoys turning enquiries into opportunities.
• Commercially minded and target-driven.
• Committed to providing excellent client service.
• Legal secretarial, administration or any other type of office based experience is essential.
• Experience of working with a practice management system would be preferred.
• Experience in law firm compliance requirements and on-boarding is desirable.
• An enthusiastic team player.

If you're a New Business Executive ready to take the next step in your career, apply today.  Alternatively, contact Victoria at Law Staff Limited quoting reference 37709

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