Job Description:

Office Administrator

Location: Sheffield
Salary: £26,390 per annum
Hours: Monday–Thursday, 9:00am–3:00pm (with flexibility and additional hours available when required)

About Smedbo

Founded in 1967 in Sweden, Smedbo is a premium brand recognised across Scandinavia, Europe, and the USA for its high-quality bathroom accessories. Renowned for Scandinavian design, durability, and sustainability, Smedbo offers an extensive product range including towel hooks, mirrors, soap dispensers, and towel warmers.

With a strong focus on quality, service, and culture, this is an exciting opportunity to join a growing international business with established roots in Sheffield.

The Role

Smedbo is looking for a proactive and organised Office Administrator to join their Sheffield team and provide essential support to the day-to-day running of the business.

Reporting to the Sales Office Manager, you’ll play a key role in supporting the sales function, managing customer enquiries, coordinating administration, and ensuring the smooth running of office operations. This is a varied position, ideal for someone who enjoys being part of a close-knit team and making a real contribution.

Key Responsibilities

• Act as the first point of contact for customer enquiries via phone, email, and online portals.
• Process sales orders using Sage, including preparing quotations, raising invoices, and updating order progress.
• Provide administrative support to the Sales Office Manager and wider sales team.
• Assist with purchase orders and basic accounts administration.
• Liaise with customers, suppliers, and delivery partners to provide delivery updates and resolve queries.
• Maintain accurate CRM records and support reporting activities.
• Complete general office administration tasks to support the smooth running of the Sheffield office.
• Work collaboratively with colleagues in Sheffield, across the UK, and within the wider sales team.

About You

We are looking for someone with a positive, proactive approach who enjoys working in a varied administrative role. You will ideally have:

• Previous experience within administration, sales support, or customer service, preferably in a B2B environment.
• Confidence using business systems, with Sage experience being advantageous.
• Excellent organisational skills with the ability to manage multiple priorities.
• Strong communication skills with a professional and customer-focused approach.
• A flexible and adaptable attitude with a willingness to support across different areas of the business.

Why Join Smedbo?

• Competitive salary of £26,390 per annum.
• A part-time role offering an excellent work-life balance with a four-day working week.
• The opportunity to join a successful international brand with a strong growth journey.
• A friendly, supportive, and close-knit team environment.
• A varied role where you can make a real impact and develop your skills.

Interview Process

Stage 1: Microsoft Teams interview with Elevation Recruitment Group
Stage 2: Microsoft Teams interview with Smedbo
Stage 3: Face-to-face interview at the Smedbo Office / Warehouse site

Elevation Recruitment Group are working with Smedbo as part of a retained recruitment project. All candidates will be represented by Elevation Recruitment Group, and any speculative CVs submitted will be reviewed as part of the agreed process.

Please apply today to register your interest. Successful candidates will be screened by Elevation Recruitment Group and will receive a full candidate pack explaining this fantastic opportunity in more detail.