Job Description:

Office and Operations Administrator

Wishaw, Sutton Coldfield

£27,000 – £35,000 DOE

Full-Time | Permanent

About Chellserv

We're a specialist electrical and temporary power contractor delivering projects across the UK – site power, lighting, heating, water, fire evacuation and security, alongside commercial and industrial electrical installations.

We have a strong reputation, long-standing client relationships and a solid foundation. We're now investing in our people and processes to support the next stage of growth, and this role is a key part of that.

The Role

Based at our Sutton Coldfield office, you'll work closely with our Finance Director and Head of Operations to keep the business organised, compliant and running well. This isn't a role where you'll be stuck doing the same thing every day. You'll have genuine impact across compliance, finance, operations and people, and real input into how things get better over time. For the right person, there's a clear path to grow with the business.

What you'll be doing:

• Compliance and Accreditations: Managing our company accreditations, health and safety documentation and company policies with a weekly review to stay on top of renewals and keep everything current.
• Finance and Invoicing: Processing purchase invoices, maintaining the purchase ledger, supporting payroll preparation and issuing monthly client invoices.
• Operations: Keeping vehicle, plant and equipment records up to date, supporting materials sourcing and purchasing, and maintaining project and mileage records.
• People and Onboarding: Managing the onboarding process for new starters end to end – collecting documents, coordinating inductions and keeping personnel records current, alongside supporting HR administration.
• Communications: First point of contact for calls, emails and post – handling client account queries and keeping on top of the general enquiries inbox.
• Systems and documents maintaining our SharePoint filing system and keeping documentation organised and accessible across the business.

About You

We're looking for someone organised and proactive, who takes pride in doing things properly and isn't afraid to speak up when something could work better. Industry background isn't important and we'll support you in getting up to speed on the sector. Please don't be put off if you don't tick every box. We're more interested in finding the right person than the perfect CV, and we will support your development and growth.

You'll need:

• Experience in an admin, coordination or operations support role.
• Strong attention to detail and organisational skills.
• Good Microsoft Office skills.
• A clear communication style and the ability to manage your own workload.

What we're offering:

• £27,000 – £35,000 depending on experience.
• Real responsibility and ownership from day one.
• A direct working relationship with senior management.
• Genuine investment in your development and progression.
• A supportive, collaborative team.
• A stable business that's been trusted for over 40 years.

If you are interested in joining a supportive, collaborative team, apply!

Our Commitment

We want Chellserv to be a place where everyone feels welcome and can do their best work. We hire based on ability, attitude and potential, and we're committed to making sure every member of our team is treated with fairness and respect. We'd encourage anyone who feels right for this role to apply, regardless of background.