Job Description:

OFFICE MANAGER – ESTATE AGENCY

Monday – Friday

A boutique, design-led estate agency specialising in London’s luxury property market is seeking an experienced Office Manager to join its growing team.

This is a fantastic opportunity for an organized and proactive professional with a strong administrative background to become a valuable asset to the team.  Reporting to the Office Director and Sales Manager, you’ll thrive in a fast-paced and exciting environment, handling sales-related administration and appointment scheduling while providing essential support to the team.

The ideal candidate is efficient, adaptable, and highly organized, with excellent administrative abilities, strong customer service skills, and a working knowledge of spreadsheets. Prior experience in a similar role is highly desirable.

Key Responsibilities

• Providing secretarial and administrative support to the sales team

• Issuing memorandums of sale and invoices upon exchange of contracts
• Preparing marketing materials, including brochures and window cards
• Organizing canvassing materials and booking market appraisals
• Conducting AML checks for all clients
• Providing HR support, including onboarding new starters, preparing contracts, and maintaining HR documentation
• Welcoming clients and visitors, assisting with registration and inquiries
• Handling customer service requests, orders, and complaints
• Managing inbound office calls
• Supporting the Director with diary management, scheduling, and correspondence
• Managing paperwork, emails, and phone calls on behalf of the Director
• Acting as the first point of contact for the Director when required
• Organizing company events (e.g., Christmas parties, work trips, and team-building activities)

What You’ll Need

• Prior experience as a Sales Administrator or Office Manager in a sales environment
• Excellent organization and multitasking skills
• Strong attention to detail and ability to work to tight deadlines
• Confident communication skills with a friendly and professional approach
• We’re looking for a proactive, self-motivated team player to join our team and make a real impact!

Due to a very high number of applications, we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours, please assume that you have been unsuccessful on this occasion. Your CV will be registered with us, and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Unico Recruitment London wishes you the best of luck in your job search.

Unico Recruitment London operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK.