Job Description:

Office Manager / Operations Administrator

💰 Salary: Competitive (Dependent on Experience)
🕒 Job Type: Full-Time | Permanent

We are looking for a highly organised and proactive Office Manager / Operations Administrator to join our growing team. This is a varied role that will see you supporting the day-to-day running of the business while providing key administrative support to the Managing Director, Contract Managers, and Service Desk.

This is an excellent opportunity for someone who enjoys working in a fast-paced environment, can manage multiple priorities, and takes pride in keeping an office running efficiently.

The Role

Your responsibilities will include, but are not limited to:

• Managing Health & Safety administration and documentation
• Supporting HR administration and employee records
• Overseeing fleet management, including vehicle records and maintenance
• Managing office administration, including insurance renewals, repairs, maintenance, and supplier contracts
• Liaising with third-party IT providers to resolve technical issues
• Ordering company uniforms and office supplies
• Preparing and typing quotations, correspondence, and reports
• Answering incoming telephone calls and directing enquiries professionally
• Following up customer quotations and maintaining excellent customer communication
• Providing day-to-day support to the Managing Director
• Assisting Contract Managers and the Service Desk with:
  • Raising purchase orders
  • Chasing deliveries and suppliers
  • General administrative support
  • Document preparation and data entry

About You

We're looking for someone who has:

• Previous experience in an office administration, office management, or business support role
• Excellent organisational skills and strong attention to detail
• The ability to prioritise multiple tasks and work independently
• Strong communication and customer service skills
• A professional and friendly telephone manner
• Good knowledge of Microsoft Office 365, including Outlook, Word, Excel, and Teams
• A proactive, can-do attitude and willingness to support different areas of the business

Experience with CRM, job management, or service management software would be beneficial, although full training will be provided.

What's on Offer?

• Competitive salary based on experience
• Full-time permanent position
• Supportive and friendly working environment
• Varied and interesting workload
• Ongoing training and development
• Opportunity to become an integral part of a growing business