Job Description:

Office Manager

Office Manager Key Accountabilities:

• Overseeing reception processes – corporate welcome, visitor sign-in, parking requests, meeting room set up, ensuring break out areas and working environment is clean and tidy, incoming and outgoing post arrangements, supporting on any queries or issues they may have
• Managing admin budget and expenditure.
  • Reviewing and approving invoices for office rent, utilities, maintenance etc, ensuring inline with contracts.
• Approving orders for office supplies and managing to budget. Raising/approving PO’s for invoice items or processing expense receipts for card payments.
• Sending and managing office-based comms
  • Considering and managing processes for any changes 
  • Following up (doors left propped open, security issues..)
• Managing hot desking / working environment, finding solutions when at capacity and responding to colleagues queries / dissatisfaction on this
• Dealing with team complaints / frustrations
• Considering impact and where necessary implementing requests for improvements
• Arranging maintenance requests in line with budget and ensuring regulatory compliance
• Reviewing specific workstation needs / requests and arranging provisions in line with budget (on the back of DSE assessments)
• Arranging / overseeing office social events (Christmas Eve breakfast, office treats)
• Lead contact to respond and resolve any issues (24/7); office access, alarm, breakdowns etc.
• Provide consistent offering on supplies and processes at Clipper House, Horizon, TBW Pier and Embankment offices
• Review and manage requests for storage
• Reviewing meeting room space / workspace requirements and arrange alternative as required
• Sourcing and managing contracts and maintenance for photocopier (all office hubs), coffee machine etc
• Fire warden duties 

Office Manager Key Skills:

Essential: Flexible approach including the requirement to be on call and work outside of normal operational hours, including weekends