Job Description:

We are looking for an organised and proactive Operations Coordinator to support the successful delivery of commercial maintenance and project works. You will coordinate engineers, subcontractors, and resources while acting as a key point of contact for clients, ensuring projects are delivered safely, efficiently, and on time.

Key Responsibilities

• Coordinate reactive, remedial, and planned maintenance works.
• Schedule engineers, subcontractors, fleet, travel, and equipment.
• Manage client enquiries, provide project updates, and build strong relationships.
• Prepare quotations, job reports, and client invoices.
• Maintain accurate project, contract, and compliance records.
• Ensure RAMS, certifications, and training records are up to date.
• Support Contract Managers with project planning and delivery.
• Monitor project progress, timesheets, and performance.
• Identify opportunities to improve processes and operational efficiency.

Essential Requirements

• Minimum 2 years' experience in an Operations Coordinator, Project Coordinator, Contract Administrator, or similar role.
• Strong scheduling, planning, and organisational skills.
• Excellent communication and customer service skills.
• Experience using Microsoft Office and CRM/project management systems.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience within M&E, Facilities Management, Building Services, or Construction is desirable.

What We Offer

• Competitive salary.
• Company pension.
• Career development opportunities.
• Friendly and supportive team environment.
• Full-time, permanent position.