Job Description:

Operations Manager - Financial Advice

📍 London EC1A
💰 £45,000 – £55,000 + Bonus & Benefits

We’re looking for an experienced Operations Manager to oversee day-to-day business operations, ensuring efficiency, compliance, and profitability, of our Independant Financial Advisory business. This role bridges strategy and execution, supporting business growth and smooth internal processes.

Key Responsibilities

Finance & Operations

• Oversee income reconciliation, payroll, and bank reconciliation
• Support management accounts and financial reporting
• Manage CRM systems and third-party tech stack

Compliance & Regulation

• Ensure FCA and regulatory compliance (GABRIEL, PII, CPD, T&C)
• Liaise with compliance consultants and regulatory bodies
• Monitor file reviews and management information (MI)
• Lead internal committees and adviser reviews

HR & Administration

• Manage recruitment, contracts, and staff reviews
• Oversee incentives and team performance
• Support business planning, board meetings, and IT/security
• Coordinate marketing activity and supplier relationships

About You

• 5+ years’ experience in operations or senior admin within a regulated financial environment
• Experience managing teams
• Degree educated (preferred)
• Professional qualifications (Level 4 Diploma, Prince2, or accounting – desirable)
• Strong Excel and financial systems knowledge

You’re organised, detail-oriented, proactive, and a strong team player with a positive, can-do attitude.

Benefits

• Quarterly bonus (up to £11,000 p.a.)
• Private medical & travel insurance
• Gym membership
• Excellent pension
• Flexible working (2 days from home)
• Generous holiday allowance