Job Description:

Operations Manager

Location: Ross on Wye
Position: Full Time, Permanent
Salary: Up to £55,000 DOE

Our Client

We are delighted to be supporting a well-established and growing business with an excellent reputation across the UK. Operating within the medical sector, our client provides specialist services and solutions to both public and private healthcare providers, with a strong focus on quality, compliance, and care.

Due to continued growth and investment, they are now looking to appoint an experienced Operations Manager to support the day-to-day running of the business, lead operational efficiencies, and drive high standards across service delivery. This is an exciting opportunity to join a people-focused organisation during a period of positive development and expansion.

Responsibilities of Operations Manager:

• Oversee the daily operational running of the business, ensuring smooth and efficient service delivery
• Lead, manage and support operational teams, driving performance and accountability across departments
• Build strong working relationships internally and externally to ensure excellent customer and client experience
• Ensure all operations are carried out in line with company procedures, compliance standards, and Health & Safety regulations
• Monitor workflows, capacity planning, and resource allocation to ensure high service standards are maintained
• Analyse operational performance, KPIs, and management reports to identify trends and opportunities for improvement
• Work closely with senior leadership to support business objectives, budgets, and strategic plans
• Promote company values, policies, and a positive working culture throughout the organisation
• Continuously review operational processes, identifying improvements to increase efficiency and reduce costs
• Support recruitment, onboarding, training, and performance management across operational teams

The Ideal Candidate:

• Proven manufacturing / production experience within a senior operational role
• Previous experience managing teams within a fast-paced environment
• Strong understanding of quality, compliance, operational processes, and continuous improvement
• Experience analysing performance, KPIs, budgeting and forecasting
• Hands on leadership and communication skills, with the ability to motivate and influence teams positively
• Ability to business decisions, and solve problems quickly, and independently
   

Next Steps:

If this sounds like a great opportunity and you can demonstrate a proven track record in delivering operational improvements and strong leadership, then please contact Holly on (phone number removed) for more information or press Apply to upload your CV.

We look forward to hearing from you!

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