Job Description:

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Operations Manager

Salary – £38,940 - £48,675 per annum (plus benefits)
Hours – 37.5 hours per week
Location & Postcode – Ipswich Office, IP3 9FF

As an Operations Manager at FCC Environment, you will be responsible for the safe and efficient operation of 11 recycling centre sites across Suffolk, ensuring high standards of service delivery, environmental compliance, and customer satisfaction. You will lead operational teams, manage site performance, and ensure services are delivered in line with contractual obligations and company objectives.

This vacancy is for a full-time position, working five days per week.

Our promise to you

- Competitive salary
- 25 days’ annual leave (full-time working) plus Bank Holidays
- Pension scheme
- Life insurance
- Discretionary bonus scheme
- On-the-job training and progression
- Recognition scheme
- Refer a friend
- Flexible benefits, including high street savings, cycle to work scheme and Gymflex membership, and many more (where applicable)
- Access to an Employee Assistance Programme and the Best Doctors Service via our Wellbeing Platform

What will you be doing?

- Managing the day-to-day operation of recycling centre sites in line with the Contract and FCC objectives
- Becoming the day-to-day operational contact for Suffolk County Council’s officers
- Leading and supporting operational teams, including Area Supervisors
- Ensuring compliance with Health, Safety, Environmental and Quality (SHEQ) policies
- Conducting risk assessments and ensuring safe systems of work are in place
- Monitoring site performance to ensure services are delivered safely, professionally and efficiently
- Ensuring environmental permits, planning permissions and contractual requirements are met
- Investigating incidents and supporting accident/near-miss reporting and corrective actions
- Driving continuous improvement and innovation across service delivery
- Managing budgets and supporting cost control for the contract

What are we looking for?

- Experience in an operations management role, ideally within waste, recycling or a similar environment
- Strong leadership skills with experience managing teams
- Good understanding of Health & Safety and environmental compliance requirements
- Experience of risk assessments and safe systems of work
- Ability to manage performance and deliver against operational targets
- Strong communication and organisational skills
- A proactive approach to problem solving
- Ability to work within budgets and manage resources effectively
- Commitment to high standards of service delivery and continuous improvement

About Us

We are FCC Environment, one of the UK’s leading waste and resource management companies. Our goal is to minimise the amount of waste that ends up in landfill by transforming it into valuable resources wherever possible.

Operating over 200 facilities across the UK and employing around 4,200 people, we’re on the frontline of tackling climate change. We need ambitious, innovative professionals like you to help us shape a sustainable future.

FCC Environment is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all employees.

How to apply

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