Job Description:

Operations Manager

Location: York
Salary: Competitive + Excellent Benefits
Job Type: Full Time, Permanent

Our client is looking for an experienced Operations Manager to lead a busy warehouse and transport operation, ensuring exceptional service delivery, operational efficiency and continuous improvement across the site.

This is an exciting opportunity to join a well-established and growing organisation where you'll play a key role in driving performance, leading operational teams and implementing improvements that make a real impact.

The Role

As Operations Manager, you'll be responsible for overseeing warehouse and transport operations, ensuring service levels are consistently achieved while maintaining the highest standards of safety, compliance and customer satisfaction.

You'll lead multiple operational teams, develop future talent and work closely with senior management to improve processes, reduce costs and enhance overall operational performance.

Key Responsibilities

• Lead and develop warehouse and transport teams to deliver exceptional operational performance.
• Manage the day-to-day operation, ensuring KPIs and customer service targets are achieved.
• Drive continuous improvement initiatives across warehouse and transport functions.
• Coach, mentor and develop managers and supervisors to build high-performing teams.
• Monitor operational performance, budgets and productivity to maximise efficiency.
• Identify opportunities to improve warehouse layouts, workflows and operational processes.
• Ensure compliance with Health & Safety, transport legislation and operational best practice.
• Analyse operational data to identify trends and implement performance improvements.
• Work collaboratively with internal departments to deliver an outstanding customer experience.

About You

We're looking for a confident and motivated Operations Manager who enjoys leading teams and driving operational excellence.

You'll ideally have:

• Previous experience managing warehouse, logistics or transport operations.
• Strong leadership and people management experience.
• A track record of delivering continuous improvement projects.
• Excellent organisational and communication skills.
• Commercial awareness with experience managing KPIs and operational budgets.
• Knowledge of warehouse management systems and transport operations.
• A Transport Manager CPC qualification would be advantageous.
• Experience within logistics, distribution, wholesale, foodservice or FMCG environments is highly desirable.

What's on Offer

• Competitive salary and benefits package.
• The opportunity to join a successful and growing organisation.
• A varied role with real autonomy and responsibility.
• Ongoing training and career development.
• A supportive leadership team and genuine opportunities for progression.

If you're an experienced Operations Manager looking for your next challenge and want to join a business where you can make a real difference, we'd love to hear from you. Apply today to find out more.