Job Description:

Customer Service Advisor (Part-Time)

Brighton
£13,988 per annum
⏰ Monday-Friday, 10:30am-2:30pm or 10am - 2pm (20 hours per week)

Are you a great listener who enjoys helping people?

We're looking for a part time Customer Service Advisor to join a busy customer support team. You'll be the first point of contact for customers, handling inbound calls, resolving queries, and providing excellent service on every interaction.

Please note: Full-time attendance will be required for the first 3 weeks to complete training.

What You'll Do

• Handle inbound customer enquiries
• Resolve queries and provide account support
• Take ownership of customer issues through to resolution
• Identify opportunities to improve processes
• Work collaboratively with colleagues across the business

What We're Looking For

• Strong customer service and communication skills
• A positive, problem-solving approach
• Excellent attention to detail
• Ability to work independently and as part of a team
• Confident using Microsoft Office and Outlook
• Previous customer service experience preferred

If you're passionate about delivering great customer service and want a part-time role that makes a difference, we'd love to hear from you, apply today for an immediate interview.

Brook Street NMR is acting as an Employment Business in relation to this vacancy.