Job Description:

Job Title: Part-Time Salon Receptionist 

Location: Redditch

Hours:

Wednesday 10am-4.30pm

Thursday: 10am-8pm

Saturday: 9am - 4pm

Holiday cover as required

Our client is a contemporary luxury salon offering premium hair, beauty, and self-care experiences. Their space blends modern design, exceptional customer service, and an elevated atmosphere. They are seeking a professional, personable receptionist to join their front-of-house team.

The Part-Time Receptionist is the first point of contact for clients, ensuring every guest receives a warm welcome and a refined service experience. The role focuses on client care, smooth daily operations, and supporting stylists and therapists where needed.

Key Responsibilities

• Greet and check in clients with warmth, professionalism, and confidence
• Manage appointment bookings, rescheduling, and cancellations using our salon software
• Answer phone and digital enquiries in a timely and polished manner
• Provide knowledge on services, treatments, and product recommendations
• Process payments and maintain accurate daily till reconciliation
• Maintain front desk presentation and the salon retail area to luxury standards
• Assist in stocking retail products and monitoring inventory levels
• Support salon management and service team in day-to-day operational tasks
• Uphold the salon’s brand, values, and exceptional hospitality culture

Skills & Experience

• Previous reception or customer service experience preferred
• Excellent communication and interpersonal skills
• Confident with computer and booking systems (training provided)
• Professional, well-presented, and client-focused demeanor
• Ability to multitask and stay calm in a fast-paced environment
• Positive attitude and team spirit

Why Join Them

• Work in a stylish, modern environment with a supportive team
• Staff discounts on products and services
• Team nights out
• Free parking
• Team incentives 
• Great rates of Pay