Job Description:

We are seeking a highly organised and proactive PMO Coordinator to join our customers growing team. This is a varied and rewarding role supporting project delivery, office administration, sales operations, invoicing processes, timesheet management, and customer engagement across NHS and Healthcare sector clients.

The role will appeal to candidates with a blend of project support, operations, finance administration, and NHS stakeholder management experience.

The successful candidate will play a key role in ensuring the smooth operation of business activities whilst providing exceptional support to internal teams and external healthcare stakeholders.

This position would suit someone with previous experience in a PMO, project support, office management, service coordination, or administrative roles within the NHS, healthcare, medical technology, consultancy, or related sectors.

Key Responsibilities

• PMO & Project Administration
• Provide administrative support to project managers and programme teams.
• Maintain project documentation, trackers, reports, and governance records.
• Support project planning, scheduling, and resource coordination.
• Organise project meetings, prepare agendas, and record meeting minutes.
• Monitor project actions and ensure timely follow-up.
• Office Administration
• Sales Administration
• Manage day-to-day office administration activities.
• Maintain filing systems, records, and business documentation.
• Ensure office processes operate efficiently and effectively.
• Create and maintain customer records and CRM data.
• Produce quotations, proposals, and sales documentation.
• Support the sales team with order processing and contract administration.
• Track sales opportunities and assist with reporting activities.
• Invoicing & Timesheet Administration
• Monitor timesheet submissions and ensure compliance with company procedures.
• Liaise with finance teams regarding queries and payment tracking.
• Customer & NHS Stakeholder Engagement
• Act as a professional first point of contact for NHS and healthcare customers.
• Build strong working relationships with clients and stakeholders.
• Manage customer enquiries and support requests.
• Coordinate meetings and communications with NHS trusts and healthcare organisations.
• Deliver excellent customer service whilst maintaining confidentiality and professionalism.

Essential Skills & Experience

• Previous PMO, Project Support, Project Coordinator, Office Manager, or Administration experience.
• Experience working within the NHS, healthcare, medical technology, digital health, or healthcare consultancy sector.
• Strong administrative and organisational skills.
• Experience managing invoices, purchase orders, or financial administration.
• Experience administering timesheets or resource tracking systems.
• Customer-facing experience with excellent communication skills.
• Advanced Microsoft Office skills including Excel, Word, Outlook, and PowerPoint.
• Ability to manage multiple priorities and work independently.
• High attention to detail and accuracy.

Desirable Skills

• PMO or project management qualifications (PRINCE2 Foundation, APM, MSP, or similar).
• Experience using CRM systems.
• Knowledge of NHS procurement processes (not essential but a distinct bonus).
• Experience working with project management tools such as Microsoft Project, Planner, Jira or similar.
• Understanding of healthcare transformation or digital health programmes.

Personal Attributes

• Professional and personable approach.
• Strong problem-solving ability.
• Excellent time management skills.
• Proactive and self-motivated.
• Ability to build positive relationships with customers and colleagues.
• Flexible, adaptable, and willing to support a growing organisation.

What's Offered

• Competitive salary.
• Company pension scheme.
• Remote working with occasional office visits (Exeter, Devon).
• Hybrid working opportunities.
• Professional development and training.
• Supportive and collaborative team environment.
• Opportunity to work with leading NHS and healthcare organisations.
• Career progression opportunities within a growing business.

Please note, to be considered for this role you must have the right to work in the UK long-term without company sponsorship.

Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position.

No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

Bowerford Associates Ltd is acting as an Employment Agency in relation to this vacancy.