Job Description:

With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT – delivering everything they need through one seamless point of contact. As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the world’s leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations!

Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need, instantly! *

This is a hands-on, fast-paced workshop role where precision, consistency, and technical curiosity matter. As a PDI Workshop technician you will play a critical role in ensuring every device that leaves our workshop is fully built, configured, and ready to perform perfectly in a client environment.

You will take ownership of the full pre-delivery process - from unboxing through to final testing and preparation for dispatch. If you enjoy working with technology, solving practical challenges, and seeing tangible results from your work, this role offers a strong sense of achievement and impact.

What You Will Be Doing

• Assembling and preparing photocopiers and printers for deployment
• Installing peripherals and upgrading firmware
• Configuring devices to meet specific client requirements
• Completing system initialisation, calibration, and functional testing
• Applying manufacturer and Apogee settings
• Preparing devices safely for transportation
• Maintaining accurate records across internal systems
• Keeping the workshop organised, safe, and efficient

Hours: Mon to Fri 08:00 - 17:00 42.5 hours per week

Essential:

• Experience in a hands-on, technical, mechanical, or production-based environment (for example workshop, assembly, IT hardware, or similar) OR demonstrable practical technical ability (such as building or repairing equipment)
• Comfortable using computers and basic software such as Microsoft Excel and Word
• Ability to follow technical processes accurately and consistently
• Strong attention to detail with a focus on quality and right-first-time delivery
• Good communication skills and the ability to work collaboratively
• Reliable, punctual, and able to manage workload effectively

We value candidates with AI literacy – individuals who are curious about technology, comfortable exploring automation, and eager to contribute to a modern, forward-thinking business.

• Flexible working options
• 33 days holiday including bank holidays
• Holiday purchase scheme
• Enhanced family friendly benefits (maternity, adoption, paternity and IVF)
• 2 paid days off per year for voluntary work to support our local communities
• Staff Reward Scheme
• Pension scheme
• Life assurance 4 x salary
• Sponsorship for professional development and memberships
• Employee Assistance Programme, including financial wellbeing support
• Mental health first aider support programme
• Cycle2work scheme
• Discounted Gym Membership
• Eye care voucher scheme
• Free flu vaccinations
• Employee social events and recognition activities throughout the year
• HP Employee discount programmes
• Mobile phone discounts

At Apogee, our values – Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People and Flexibility – shape everything we do. They guide how we work with clients and colleagues, drive ethical practices and create an environment where you can grow, innovate and develop your career within a progressive, expanding organisation. We are looking for inspiring individuals who want to make a real impact in their careers and the world around them.

Diversity and inclusion are at the heart of our success. We know true innovation flourishes when people can be their authentic selves. As an Equal Opportunity Employer we welcome applications from all backgrounds, and we actively value different perspectives across age, gender, ethnicity, sexual orientation, disability, religion and belief. Your individuality drives our shared success, and we encourage you to bring your whole self to Apogee.

We support flexibility and accessibility. If flexible working is important to you, please include this alongside your salary expectations in your application so we can discuss it early in the process. If you have a disability or health condition and require adjustments during the recruitment process, please contact our Talent Team on (phone number removed) – we are committed to making your experience inclusive and accessible.

We are proud to support the Armed Forces community. We hold a Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families.

Our award-winning customer service speaks for itself – take a look at our excellent Trustpilot reviews and our “Customer Experience Foundation Membership” accreditation.

Our application form is quick and easy – no need to repeat your entire CV! Apogee may close this advert early if enough applications are received, so we encourage you to apply promptly.

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