Job Description:

Our client, a leading British airline, is driving a major transformation programme and is looking for a Product & Change Manager to lead change initiatives across its day-of-operations functions.

Location: London or Barcelona | Travel: Some travel required | Type: Contract

The role
This is a hands-on project delivery role at the heart of the airline's strategic transformation. You'll lead product-led change initiatives across business units, working closely with product, data science, and technology teams to turn ambitious plans into measurable operational improvements. It suits a former consultant who enjoys bringing structure and pace to fast-moving, ambiguous problems.

What you'll do

• Lead and drive projects that deliver product-led change across business units
• Work across operational planning and execution to improve processes and deliver measurable outcomes
• Engage senior stakeholders and influence direction through clear, well-crafted narratives
• Collaborate with data science and technology teams to design and execute changes across the product roadmap
• Bring structure and pace to fast-moving, ambiguous problems
• Own programme delivery and ensure KPIs and SLAs are met

About you

• Experience in management consulting (ideally McKinsey, BCG, Bain, QuantumBlack, or BCG X) or in the aviation industry
• Experience as a Project Leader or Engagement Manager, leading projects end to end
• Experience driving adoption and managing change around new AI or digital tools
• A strong background in operational improvement, transformation, or process design
• Confidence with senior stakeholders, influencing through storytelling and structured thinking
• The ability to drive initiatives end to end with minimal oversight

Why this role

• Impactful work at the heart of our client's strategic transformation
• A high-calibre team working across product, operational improvement, and data and AI
• Complex, visible work at one of the UK's most recognised brands

Guidant, Carbon60, Lorien & SRG - The Vertage Group Portfolio are acting as an Employment Business in relation to this vacancy.