Job Description:

Property Inspections Team Coordinator

Salary: £27,000-£28,000 + Bonus (depending on experience)
Location: Chelmsford (Hybrid after probation)
Hours: Monday to Friday, 8:30am-5:30pm (No weekends)

Command Recruitment is delighted to be partnering with a well-established, family-owned property business to recruit a Property Inspections Team Coordinator. This is an excellent opportunity to join a busy and supportive team within a respected organisation that offers genuine career development, hybrid working, and a great company culture.

Following successful completion of your probation, you'll enjoy a hybrid working pattern of 3 days in the office and 2 days from home.

The Role

As Property Inspections Team Coordinator, you'll play a key role in ensuring the smooth day-to-day running of the Property Inspections department. You'll coordinate appointments, manage administrative processes, support field-based colleagues, and act as the central point of communication between internal teams, landlords, tenants, and third-party providers.

Key Responsibilities

• Coordinate and book property inspection appointments and check-outs.
• Manage Property Inspection Consultants' diaries to maximise efficiency.
• Rearrange appointments where required and communicate changes effectively.
• Send tenant move-out reminders and related correspondence.
• Process inventory information, including meter readings, appliances, smoke alarms and compliance details within the property management system.
• Monitor shared inboxes and answer incoming calls, providing support when consultants are unavailable.
• Prepare and process deposit release documentation and liaise with the accounts team.
• Manage third-party systems relating to inventories and condition reports.
• Oversee the inventory process, ensuring compliance requirements are met and properties are ready for tenancy.
• Liaise with branches, progressors and inventory clerks to coordinate urgent or last-minute appointments.
• Download and distribute completed inventory reports to landlords.
• Handle tenancy deposit negotiations between landlords and tenants.
• Prepare documentation for independent adjudication where required through the relevant tenancy deposit protection scheme.
• Provide day-to-day administrative support to the Team Leader and wider department.

About You

We're looking for someone who is highly organised, customer-focused and enjoys working in a fast-paced environment.

You'll ideally have:

• Previous experience within Residential Lettings or Property Management.
• Excellent organisational and time management skills.
• Strong communication skills, both written and verbal.
• A proactive, positive and solutions-focused attitude.
• Excellent attention to detail.
• Confidence managing multiple tasks and changing priorities.
• Strong IT skills, including Microsoft Office, with the ability to quickly learn new systems.
• The ability to work independently while contributing positively to a collaborative team.

What's on Offer?

• Basic salary of £27,000-£28,000, depending on experience.
• Performance-related bonus scheme.
• Hybrid working (2 days from home after probation).
• Monday to Friday working - no weekends.
• Birthday day off.
• Company pension.
• Ongoing training and career development.
• Employee referral incentives.
• Retail reward vouchers and employee recognition schemes.
• Regular company social events.
• Genuine opportunities for progression within a growing organisation.

If you're an organised property professional looking for a varied office-based role with excellent work-life balance and long-term career prospects, we'd love to hear from you.

Apply today through Command Recruitment for a confidential discussion.