Job Description:

On behalf of our client, a rapidly growing commercial vehicle conversion business, we are currently recruiting a Quality & Continuous Improvement Engineer to work in their R&D production facility in Pontypool. This role is responsible for ensuring the highest standards of quality in products and processes, driving continuous improvement initiatives, and implementing best practices to enhance operational efficiency and product quality.

Key Responsibilities

• Develop, implement, and maintain quality assurance protocols and procedures to define and embed best practices.
• Conduct regular quality audits and inspections to ensure compliance with industry standards and regulations.
• Use customer feedback to govern product quality, ensuring satisfaction through proactive issue resolution and corrective actions.
• Evaluate existing processes against organisational quality goals and recommend improvements to enhance efficiency and reduce defects.
• Conduct root cause analysis and corrective action investigations to resolve quality issues.
• Identify industry benchmarks and implement best practices to drive improvement initiatives.
• Analyse data to identify areas for improvement and develop action plans.
• Lead cross-functional teams in continuous improvement projects using Lean, Six Sigma, and Kaizen methodologies.
• Train and mentor employees on quality standards, tools, and continuous improvement techniques.
• Collaborate with teams across the business to ensure quality standards are maintained throughout the production process.
• Monitor and report on key performance indicators (KPIs) related to quality and continuous improvement.

Skills & Experience

• Strong knowledge of ISO standards, Six Sigma, Lean Manufacturing, and root cause analysis techniques.
• Experience with quality tools such as FMEA, SPC, 8D, Control Plans, APQP, and PPAP.
• Proficiency in data analysis tools and ERP systems.
• Ability to interpret engineering drawings and technical specifications.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills to collaborate across teams.
• Self-motivated with a continuous improvement mindset.
• Ability to manage multiple projects and drive results in a fast-paced environment.

Qualifications & Experience Required:

• Bachelor's degree in Engineering, Quality Management, or a related field.
• Minimum of 3 years of experience in a quality assurance or continuous improvement role, preferably automotive.
• Strong knowledge of quality management systems (QMS) and standards such as ISO 9001.
• Proficiency in continuous improvement methodologies (e.g., Lean, Six Sigma, Kaizen).
• Strong communication and interpersonal skills.
• Certification in quality management or continuous improvement (e.g., Six Sigma Black Belt) is advantageous.

Package:

• Competitive salary.
• 25 days holiday + bank holidays.
• Increased pension contributions.
• Life assurance.
• On-site parking.
• Leadership and career progression opportunities.