Job Description:

Quality Lead
Location: Falmouth, Cornwall
Salary: £35,000 - £50,000 + Benefits

We're recruiting on behalf of a well-established and innovative manufacturing company that is continuing to invest in its people, products, and quality function. This is an excellent opportunity to join a business with a strong reputation for engineering excellence, where you'll play a key role in driving product quality, continuous improvement, and customer satisfaction.

Whether you're an ambitious Quality Engineer looking to step into a leadership position, or an experienced Quality Manager seeking a fresh challenge, we'd love to hear from you.

The Role

As Quality Lead, you'll be responsible for supporting and driving quality across the manufacturing operation. This is a hands-on role where you'll work closely with Production, Engineering, Supply Chain, and customers to resolve quality issues and improve processes.

Your responsibilities will include:

• Leading day-to-day quality activities across the manufacturing facility.
• Investigating and resolving customer, supplier, and internal quality issues.
• Driving root cause analysis using structured problem-solving techniques (8D, 5 Why, Fishbone, etc.).
• Managing non-conformances and implementing effective corrective and preventive actions (CAPA).
• Supporting internal and external audits and maintaining compliance with quality management systems.
• Working closely with suppliers to improve incoming quality performance.
• Monitoring quality KPIs and identifying opportunities for continuous improvement.
• Reviewing engineering drawings, specifications, and manufacturing documentation.
• Supporting New Product Introduction (NPI) and manufacturing process improvements.
• Promoting a quality-first culture throughout the business.
• Providing guidance and support to production teams on quality best practice.

We're looking for someone with:

• Experience within a Quality Engineer, Senior Quality Engineer, or Quality Manager position.
• A minimum of 2 years' Quality Engineering experience, or significant experience leading a quality function.
• A background within manufacturing or engineering.
• Strong knowledge of quality tools such as 8D, FMEA, PPAP, CAPA, SPC, MSA, and root cause analysis.
• Experience working with ISO quality management systems (ISO 9001 experience is essential).
• The ability to read and interpret engineering drawings and technical documentation.
• A proactive, hands-on approach with excellent problem-solving skills.
• Strong communication skills and the confidence to work with customers, suppliers, and internal stakeholders.