Job Description:
Position: Receptionist
Job Type: Fulltime (Onsite)
Location: Chesterford Research Park, Building 200, Little Chesterford, Cambridge, CB10 1XL
Working Hours: 12:30 PM to 5:00 PM (Monday to Friday)
Summary: This role serves as the first point of contact for staff, contractors, and visitors at a site-based Facilities Management team, ideal for candidates with front-of-house experience seeking growth in a fast-paced, customer-facing environment undergoing rapid expansion.
Key Responsibilities:
- Greeting visitors, managing sign-ins, issuing security passes, and directing phone calls
- Maintaining confidentiality, data accuracy, and reception area standards
- Supporting Health & Safety and security compliance for JLL and client
- Covering reception colleagues during leave/sickness; arranging taxi bookings
- Assisting Facilities Manager with general tasks and escalations
Key Skills Required:
- Strong communication, organizational, and multitasking abilities
- Proficiency in MS Office (Word, Excel, PowerPoint)
- Customer service focus with professionalism and attention to detail
- Flexibility to adapt to operational needs and working hours