Job Description:

Regional Account Manager (Field & Office Based)

Salary: £45,000 DOE + annual bonus (£4,000-£6,000)

Hours: Monday to Friday, 7:00am-5:00pm (45-hour week)

Reporting to: Commercial Director

Contract: Permanent

Location: Covering a large territory, GU, PO and SO postcodes.

Benefits

• 30 days holiday (including bank holidays)
• Company van, laptop and mobile
• Annual bonus £4,000-£6,000
• Staff discount
• On-site parking
• Permanent position

The role

On behalf of our client we are hiring a Regional Account Manager to take ownership of sales performance across a defined region-maximising revenue from every account opportunity. You'll manage a portfolio of Platinum, Gold, Silver and Bronze customers, blending office-based sales activity with regular face-to-face visits.

Working closely with Business Development, Retention Teams, Trade Store Managers and Regional Sales Representatives, you'll drive customer engagement, increase account spend and keep strong focus on live opportunities-especially within top-spending accounts and high-potential prospects.

What you'll be doing

Account Management

• Build strong relationships with priority accounts through proactive phone contact and face-to-face meetings.
• Understand customer needs and respond quickly to enquiries.
• Create multiple points of influence within each account to protect and grow spend.

Sales Development & Growth

• Generate new enquiries and coordinate quoting activity with internal teams.
• Spot growth opportunities through gap analysis and follow through with clear actions.
• Support Trade Stores with sales initiatives to achieve monthly targets.
• Partner with Regional Sales Reps to increase new and active customer footfall.
• Engage and onboard new prospects, delivering a positive and structured customer journey.

Customer Engagement

• Complete planned site visits to maintain visibility, strengthen relationships and encourage Trade Store footfall.

Coordination, Admin & Reporting

• Maintain consistent follow-up on key growth accounts and live opportunities.
• Support selected Bronze accounts to retain and develop spend.
• Log activity accurately in NetSuite and meet proactive sales activity KPIs.
• Create Account Management Plans for key accounts, including monthly forecasting and Kill the Red (KTR) analysis.
• Resolve issues quickly to maintain customer confidence and report performance as required.

What we're looking for

• Proven success in account management and sales performance/targets.
• Strong relationship-building skills (phone and face-to-face).
• Organised and able to manage multiple accounts and priorities.
• Confident identifying and converting growth opportunities.
• Tenacious follow-up and strong pipeline discipline.
• CRM proficiency (NetSuite is desirable).
• Construction industry knowledge and confident problem-solving skills.
• Self-motivated, target-driven and collaborative.

Working expectations

This role requires flexibility to meet customer needs and travel requirements-being in the market when customers are. On occasion, you may need to go above contracted hours to maximise customer satisfaction and revenue opportunities.

Apply now to join a business where you can build long-term customer relationships and make a visible impact on regional performance.

Should you require any support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corporate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Friendly Employer pledge members.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.