Job Description:

Location: Theale, Berkshire (Hybrid — approximately 2–3 days in the office per week)
Salary: £55,000–£60,000, with flexibility to £65,000–£70,000 for exceptional candidates
Benefits: Bonus and benefits package
Travel: Occasional travel to European sites

Regional Operations Manager | EMEA

We are seeking a proactive and commercially minded Regional Operations Manager to oversee operational performance across multiple locations throughout Europe. This is an exciting opportunity to take ownership of regional service delivery, manage external partners and drive continuous improvement within a growing, international organisation.

Working closely with internal teams and external partners, you will play a key role in ensuring operational efficiency, maintaining service standards and supporting the continued growth of the business.

Key Responsibilities

• Oversee regional operations, ensuring consistent and effective service delivery across multiple locations.
• Manage relationships with third-party providers and external operational partners.
• Monitor operational KPIs, conduct regular performance reviews and implement improvement initiatives.
• Identify and resolve operational issues, ensuring minimal disruption to service delivery.
• Develop and maintain strong relationships with key stakeholders across the business.
• Ensure operational processes, procedures and compliance standards are consistently maintained.
• Identify opportunities to improve efficiency, reduce costs and enhance overall performance.
• Support the onboarding of new partners and the implementation of new business activities.
• Oversee inventory management and resource availability to meet operational demands.
• Deliver training and guidance to internal teams and external partners.
• Work collaboratively with global teams to ensure alignment across regional operations.
• Travel occasionally to European sites to support operational performance and partner relationships.

You'll ideally have:

• At least five years' experience in operations or logistics management.
• Experience managing third-party providers, suppliers or outsourced operations.
• A strong understanding of operational KPIs and performance management.
• Experience overseeing multiple sites, regional operations or distribution networks.
• Excellent problem-solving and decision-making skills.
• Strong stakeholder management and communication abilities.
• Experience implementing process improvements and driving operational efficiency.
• The ability to manage competing priorities and adapt to changing business requirements.
• A proactive, commercially aware approach with a focus on service excellence.

Experience in logistics, freight forwarding, distribution, warehousing or supply chain operations would be advantageous.

What's on Offer?

• Competitive salary of £55,000–£60,000, with flexibility for exceptional candidates.
• Bonus and benefits package.
• Hybrid working, with approximately 2–3 days per week in the office.
• Exposure to international operations and European markets.
• The opportunity to take ownership of regional operations and make a tangible impact on business performance.
• Occasional European travel.