Job Description:

First Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together.

First Response Group is committed to encouraging equality, diversity and inclusion across our workforce and eliminating unlawful discrimination. We are a Living Wage Foundation Recognised Service Provider, accredited to the Inclusive Employers Standard, a Disability Confident Committed employer and a signatory of the Armed Forces Covenant.

Patrolling & Monitoring: Conduct regular patrols (including mobile patrols where applicable) to detect signs of intrusion, damage, or suspicious activity.

Access Control: Monitor entrances and exits, verify passes, and authorise visitors in line with site protocols

Incident Response: Respond promptly to alarms, emergencies, and incidents, following established procedures.

Customer Service: Provide a professional, approachable presence and assist visitors, staff, and contractors courteously and efficiently.

Reporting: Maintain accurate logs and incident reports for compliance and handover purposes.

Health & Safety: Identify and report hazards, ensuring a safe environment at all times.

Skills & Competencies:

Excellent communication and interpersonal skills

Strong attention to detail and observational ability

Ability to remain calm and professional under pressure

Reliable and trustworthy with a flexible approach to working hours

Ability to work independently and as part of a team

Qualifications:

Valid SIA licence

Driving Licence

5-year checkable work or education history

Willingness to work a variety of shifts, including nights, weekends, and holidays

FREC 3 (desirable)