Job Description:

Job Title: Restoration Technician – South East London

Salary: £32,500 per annum

Location: South East London (assigned based on postcode coverage)
Primary depots:

• North London / Essex → Dunstable
• South London / South East / South West → Swanley

We are seeking experienced and motivated Restoration Technicians to deliver high-quality restoration and mitigation services across both residential and commercial client sites.

You will be part of a regional mobile response team, attending allocated jobs within a defined postcode area to ensure efficient travel, rapid response times, and consistent service delivery.

This is a field-based role, with daily travel directly to client sites.

• Standard working hours: 08:00 – 16:30 (minimum finish time applies based on job completion)
• Start and finish directly at client sites
• No overtime provision included within base salary
• Regionalised job allocation to reduce unnecessary travel time

• Participation in a 1 in 10 week on-call rota

On-call allowance:

• £30 per weekday
• £50 per weekend day
• On-call payment applies regardless of deployment

Estimated additional earnings: up to £250 per on-call week

• Attend client sites to assess and carry out restoration works, including water, fire, mould, and related damage
• Operate restoration equipment safely, efficiently, and in line with training standards
• Complete accurate and detailed job reports, documentation, and site records
• Communicate professionally with customers, insurers, and stakeholders where required
• Maintain company vehicle, equipment, and stock levels to operational standards
• Ensure full compliance with health & safety regulations and company procedures
• Work collaboratively with Lead Technicians and wider regional teams to ensure service quality and response times

• 28 days holiday (including bank holidays)
• Company van & fuel card (including personal use)
• Workplace pension scheme
• Life assurance
• Quarterly bonus scheme
• Eye care support
• Learning & development opportunities
• Medical cash plan
• Employee Assistance Programme (EAP)
• Annual flu vaccination
• Mobile assistance allowance
• Annual pay review
• On-call earning opportunity